The F-Secure Anti-Virus Firewall Daemon service

Aspirant

The F-Secure Anti-Virus Firewall Daemon service

After installing F-Secure, I noticed the following message in the Event Viewer:

 

The F-Secure Anti-Virus Firewall Daemon service did not shut down properly after receiving a preshutdown control.

 

Log Name:      System
Source:        Service Control Manager
Date:          1/31/2012 11:57:39 PM
Event ID:      7043
Task Category: None
Level:         Error
Keywords:      Classic
Description:
The F-Secure Anti-Virus Firewall Daemon service did not shut down properly after receiving a preshutdown control.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7043</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2012-02-01T04:57:39.798866100Z" />
    <EventRecordID>163621</EventRecordID>
    <Correlation />
    <Execution ProcessID="616" ThreadID="5592" />
    <Channel>System</Channel>
    <Computer>X-Treme</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">F-Secure Anti-Virus Firewall Daemon</Data>
  </EventData>
</Event>

 

I was told to "disable" my Windows Firewall in Services. I did that, but it's been a few days, and the message still shows up in Event Viewer. Is it something I should try to fix or can I ignore it? Thanks for your time.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Executive Member

Re: The F-Secure Anti-Virus Firewall Daemon service

The FW Servicebug is solved with the 

"Internet Security 2012 Service Release 1"

http://community.f-secure.com/t5/Protection/Internet-Security-2012-Service-Release-1/td-p/8251

 

To get the update:

The simplest way is to wait until you will get the update over the "update" Service or deinstall F-Secure and make a fresh installation with the Network installer.

 

Greetz

 

---------
3 Licence of F-Secure Internet Security User
www.secure-forum.de - Informations about Security for Computer, Tablets and Smartphones

View solution in original post

6 REPLIES 6
Executive Member

Re: The F-Secure Anti-Virus Firewall Daemon service

Yeah, F-Secure know this "error" already and a fix will come soon.

This error is the reason, that the shutdowntime of a pc will take more time than usual.

 

Greetz

---------
3 Licence of F-Secure Internet Security User
www.secure-forum.de - Informations about Security for Computer, Tablets and Smartphones
Community Manager

Re: The F-Secure Anti-Virus Firewall Daemon service

Hello Paola,

 

We are planning to release an update solving this issue (Internet Security 2012) during the next week.

 

Best regards,

Stephan

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Highlighted
Scholar

Re: The F-Secure Anti-Virus Firewall Daemon service

Good thing that this type of problem will be fixed on the next update.

Novice

Re: The F-Secure Anti-Virus Firewall Daemon service

my virus definitions are 26 days old. while my key is valid to 10/2/2013

contact me @ / xxxxxxxxxxxx@XXXXXX.com

 

EDIT:Removed PII

Executive Member

Re: The F-Secure Anti-Virus Firewall Daemon service

The FW Servicebug is solved with the 

"Internet Security 2012 Service Release 1"

http://community.f-secure.com/t5/Protection/Internet-Security-2012-Service-Release-1/td-p/8251

 

To get the update:

The simplest way is to wait until you will get the update over the "update" Service or deinstall F-Secure and make a fresh installation with the Network installer.

 

Greetz

 

---------
3 Licence of F-Secure Internet Security User
www.secure-forum.de - Informations about Security for Computer, Tablets and Smartphones

View solution in original post

Superuser

Re: The F-Secure Anti-Virus Firewall Daemon service

Hi,

 

Please remove your email-address from the post ASAP.

Then follow the FAQ:

http://www.f-secure.com/en/web/home_global/support/article/kba/15473/s/is.1586/t/is.1586.1594/p/1

 

BR

 

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de