Renewing Key Subscription (Virgin Media)

Aspirant

Renewing Key Subscription (Virgin Media)

Hi

As part of my F-Secure SAFE subscription with Virgin Media I get 5 Key vouchers. I renewed my SAFE sub in December all fine. Key is now saying that Subscription ends at end of January 2017.  My Android which I sync with is saying Sub expires in 12 days etc etc

 

What is the correct process to renew this so it just uses are the same "Licence"?

 

Thanks in advance

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Accepted Solutions
Community Manager

Re: Renewing Key Subscription (Virgin Media)

Hi Pieman007,

 

Kindly get in touch with our support team via phone or chat in order to check further on your subscription and account status. They will look at your account and advise further.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.

View solution in original post

1 REPLY 1
Community Manager

Re: Renewing Key Subscription (Virgin Media)

Hi Pieman007,

 

Kindly get in touch with our support team via phone or chat in order to check further on your subscription and account status. They will look at your account and advise further.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.

View solution in original post