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How do I create a diagnostic file for F-Secure SENSE Router? - F-Secure Community
<main> <article class="userContent"> <p> </p>How do I create a diagnostic file for F-Secure SENSE Router? <p>A diagnostic file is used to identify issues and gather data for support-assisted troubleshooting. </p> <p><strong>Note:</strong> You need to be connected to your SENSE network. </p> <ol><li> Open any internet browser. </li> <li> Enter one of the following URLs: <pre class="code codeBlock" spellcheck="false"><a href="http://sense.router/diag.log" rel="nofollow">http://sense.router/diag.log</a></pre> <pre class="code codeBlock" spellcheck="false"><a href="http://sense.local/diag.log" rel="nofollow">http://sense.local/diag.log</a></pre> <pre class="code codeBlock" spellcheck="false"><a href="http://<your_sense_ip_address>/diag.log" rel="nofollow">http://<your_sense_ip_address>/diag.log</a></pre> <p><strong>Note:</strong> SENSE Router default IP address <code class="code codeInline" spellcheck="false">192.168.71.1</code> </p> The diagnostic file is automatically downloaded to your computer. </li> <li> On the F-Secure SENSE Router log file page that opens, enter the <code class="code codeInline" spellcheck="false">4-digit PIN code</code> that appears on your SENSE Router display. </li> <li> Select <strong>Download</strong>. </li> <li> Retrieve the diagnostic file from your <strong>Downloads</strong> folder. </li> </ol> </article> </main>