F-Secure Radar Internal server error (500) error when performing a Radar offline update. - F-Secure Community
<main> <article class="userContent"> <h3 data-version="3" data-article="000019315">Issue:</h3> <p>After submitting the authorization key to perform an offline update of a scan node, the user receives an <b>Internal server error (500) </b>error.<br><br><img alt="User-added image" height="252" src="https://us.v-cdn.net/6032052/uploads/598/PS3XZQ06ZZLX.png" width="500" class="embedImage-img importedEmbed-img"></img></p> <h3>Resolution:</h3> <p>This usually indicates a temporary problem. Wait for 30 minutes and try the update again. If the problem persists contact <a rel="nofollow" href="https://www.f-secure.com/en_GB/web/business_gb/support">F-Secure Technical Support</a>. <br></p><p>Using Radar scan nodes in an offline environment:</p> <a rel="nofollow" href="https://help.f-secure.com/product.html?business/radar/3.0/en/task_12E07949BD0B480AB40CC1805F5BE3FE-3.0-en">https://help.f-secure.com/product.html?business/radar/3.0/en/task_12E07949BD0B480AB40CC1805F5BE3FE-3.0-en</a><br> <p>Article no: 000019315</p> </article> </main>