F-Secure TOTAL - F-Secure Community
<main> <ul class="userContent"> <li> <a href="https://community.f-secure.com/total-en/kb/articles/9280-i-want-to-switch-to-f-secure-will-the-remaining-time-from-my-previous-security-subscription-be-added-to-the-new-f-secure-subscription"> I want to switch to F-Secure. Will the remaining time from my previous security subscription be added to the new F-Secure subscription? </a> <p> Issue: I want to switch to F-Secure, will the remaining time from my previous security subscription be added to the new F-Secure subscription? Resolution: Yes, with F-Secure new campaign Switch to Nordic security – get remaining subscription added as extra, you can get up to 12 months of the remaining subscription added… </p> </li> <li> <a href="https://community.f-secure.com/total-en/kb/articles/9218-installing-microsoft-edge-webview2-runtime-manually"> Installing Microsoft Edge WebView2 Runtime manually </a> <p> Installing Microsoft Edge WebView2 Runtime manually The Microsoft Edge WebView2 Runtime is required when running web content directly inside applications on Windows. F-Secure products, such as F-Secure TOTAL (as of version 18.2), require the WebView2 Runtime to be able to show web page content directly inside the… </p> </li> <li> <a href="https://community.f-secure.com/total-en/kb/articles/8860-i-received-1-month-instead-of-3-months-for-free-from-virgin-media"> I received 1 month instead of 3 months for free from Virgin Media </a> <p> Issue: As a Virgin Media customer I did not receive the 3 months free license offer. Resolution: The 3 months 5 devices free offer is for Virgin Media customer and it only applies in the following situation: 1. It is a one-off for new Virgin Media customers. 2. Customer has never registered or used the 3 months before. 3.… </p> </li> <li> <a href="https://community.f-secure.com/total-en/kb/articles/8602-how-to-install-f-secure-total-applications-on-apple-ios-and-android-devices"> How to install F-Secure TOTAL applications on Apple iOS and Android devices </a> <p> Issue: How to install F-Secure TOTAL applications (F-Secure FREEDOME, SAFE and ID PROTECTION) on Apple iOS and Android devices Resolution: All three applications are installed directly from the Apple App Store (iOS) or Google Play Store (Android). After installing the app and activating the subscription with your My… </p> </li> <li> <a href="https://community.f-secure.com/total-en/kb/articles/6433-am-i-protected-against-maze-a-new-ransomware-spreading-with-a-hoax-coronavirus-document"> Am I protected against Maze, a new ransomware spreading with a hoax Coronavirus document? </a> <p> Issue: The security company CSIS has informed us that there is a brand new ransomware out now in the 'Maze' family, which takes advantage of the Corona virus fear, and the hackers are approaching users through emails with a new cure for COVID-19. If the document is opened and a macro is allowed / executed, a powershell… </p> </li> <li> <a href="https://community.f-secure.com/total-en/kb/articles/6421-how-can-i-change-my-f-secure-safe-trial-to-f-secure-total-trial-or-vice-versa"> How can I change my F-Secure SAFE trial to F-Secure TOTAL trial or vice versa? </a> <p> Issue: How can I change my F-Secure SAFE trial to F-Secure TOTAL trial or TOTAL trial to SAFE trial? Resolution: You can upgrade to F-Secure TOTAL trial or downgrade to SAFE trial by contacting F-Secure support on our Contact Support page. Article no: 000017347 </p> </li> <li> <a href="https://community.f-secure.com/total-en/kb/articles/6373-how-to-install-f-secure-total-on-mac"> How to install F-Secure TOTAL on Mac? </a> <p> Issue: How to install F-Secure TOTAL on Mac/MacOS? Resolution: How to install F-Secure TOTAL on Mac? 1. F-Secure SAFE Installation from My F-Secure -account * Log in to My F-Secure with your account username and password. * In My F-Secure, select TOTAL apps in the top bar. * On the My F-Secure dashboard, select SAFE. *… </p> </li> <li> <a href="https://community.f-secure.com/total-en/kb/articles/6361-how-to-uninstall-f-secure-programs-from-my-windows-computer"> How to uninstall F-Secure programs from my Windows computer? </a> <p> Issue: How do I uninstall F-Secure programs? Resolution: Windows 7 * Click Windows icon * Click Control Panel * Under Programs, click Uninstall a Program * Look for intended F-Secure program * Click once on the F-Secure program * Click Uninstall * Follow on-screen instructions to finish uninstallation Windows 8, Windows… </p> </li> <li> <a href="https://community.f-secure.com/total-en/kb/articles/6102-i-could-not-activate-the-new-osuuspankki-op-f-secure-total-offer-what-should-i-do"> I could not activate the new Osuuspankki (OP) F-Secure TOTAL offer, what should I do? </a> <p> Issue: OP has a good offer for F-Secure TOTAL, but when I follow the instructions given I still don't get the offer to my account. I get error email in use. Resolution: Please contact customer support, most likely there is a need to delete your previous account to activate this new offer. Note that if you have operator… </p> </li> <li> <a href="https://community.f-secure.com/total-en/kb/articles/5869-i-purchased-f-secure-total-but-why-only-f-secure-safe-is-installed-on-my-devices"> I purchased F-Secure TOTAL but why only F-Secure SAFE is installed on my devices? </a> <p> Issue: Why only F-Secure SAFE is installed on my devices when I purchased F-Secure TOTAL? Resolution: F-Secure TOTAL is a combination product of F-Secure SAFE, FREEDOME, KEY and SENSE are bundled together. All these F-Secure (SAFE, FREEDOME and KEY) products need to be installed separately into your devices. If you had an… </p> </li></ul> </main>