In case versions 13.10 didn't help resolve this issue, we had some reports of the following: Starting with Windows 10 Fall Creators update, Microsoft added a feature to automatically uninstall SMB 1.0 if it is not used for least 15 days. Many devices, like older copier/scanners, use SMB 1.0 to send scans to a share on a user's workstation.
Either the sending device must be upgraded to use SMB 2/3 or SMB 1.0 (at least the Server part) must re-installed on the user's workstation.
Microsoft has support articles about this that cover windows 7, 8.1 and 10.
... View more