Thanks for your long and thoughtful reply. Sadly the operating mechanisms of the internet are a bit of a mystery to me, so I wasn’t able to fully follow your explanation, although I gather that Freedome should work to protect most me from most malicious sites, both when I am at home and if I use a free wi fi connection in the Uk or abroad. As I am paying for this service I want it to be as secure as possible so need to weigh up whether or not it is doing what I expect and If I am getting value for money. As you say hopefully a Customer Service person from FS Secure will be able to reassure me.
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