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About emr
since
02-02-2017
23-01-2018
emr
Scholar
7
Posts
0
Kudos
0
Solutions
08-12-2017
12:08 PM
What's a browsing protection good for if it can't even detect a test site? After all, the REAL phishing sites will use every possibility to evade protection and they'll obviously be able to do that!
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08-12-2017
09:42 AM
I have been running the Mac version of Freedome on my MBP for about a year and a half and during this time, I have constantly had to turn protection off and on again to get net access after waking up the laptop. Well, F-Secure is working on this and we'll see if they manage to fix it. However, lately I have noticed that this behavior seems to spread to situations where the laptop is already working. I lose the connection while according to the program icon the connection should be OK and data seems to flow again only after doing the off-on trick again. Today I was checking the Freedome settings and ended up trying the AMTSO Phishing Testpage. And guess what the result was: "Feature Settings Check – Phishing Page If you can read this page, it indicates either: Your Anti-Malware solution is not (yet) supporting this Feature Settings Check or Your Anti-Malware solution’s Anti-Phishing feature is not enabled or misconfigured." So apparently even the browsing protection isn't working! As much as I like F-Secure as a company and would like to keep on using Freedome as an added layer of protection, I'm beginning to think that after my current subscription ends, I won't be renewing it. In addition to the problems above, my first disappointment was when Freedome could no longer evade the Netflix region restrictions after F-Secure so boldly announced that there's nothing that Netflix can do about it...
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27-03-2017
02:10 PM
Hi. The problem seemed to mostly go after away your tech support suggested a new software version which I installed. It sometimes could take up to five seconds for the connection to appear, but it was working. However, now the problem seems to be back. I wonder if it has to do with the software update that the program asked me to install a couple of days ago?
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26-03-2017
12:52 PM
My current three device Freedome subscription is active until June 2017. Now there's this March discount available. If I'll buy one year's subscription now, will it last until March 2018 or June 2018?
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20-02-2017
11:47 AM
Now that I'm back home I checked and my software version is the same that LKo mentioned above. Tried calling your support center but couldn't get through due to a long queue.
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08-02-2017
07:34 PM
Hi. I am not currently in the city where my laptop is, so I can't check the sw version. However, the software has every now and then updated itself and I have recently also checked if there were any updates. So I guess the version is the latest one. I usually use just the actual Finnish location (since Netflix does not work with other locations), so I can't really say if it is related to the server location.
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02-02-2017
02:27 PM
I have (the licensed version of) Freedome on my MacBook Pro. The os is the newest Sierra with all the updates, but IIRC this problem was already before Sierra. Normally Freedome works just fine. But when I have the laptop in sleep mode after closing the lid and start it again by opening the lid, I have no network connection. The wifi shows that the connection is OK and even Freedome looks to be online, but no data is transfered in or out. I can always fix that by setting protection OFF and ON from the Freedome icon, but it is an annoyance. It does not happen every time, but more than 50%. Any idea what is causing this and how to fix it?
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