Hello, First of all, good to doublecheck that it is possible to run scheduled scan. For example, change it to 'daily' (or weekly with chosen today's day) and to set up run at "certain time"; where certain time is two minutes later from current your time. So, by these steps - possible to check that scheduled scan will start (possible to cancel/skip it by toast; or by further enabling Gaming mode). Then, if your setting is about to start scan after "system is not used for" (idle) - it works only after "midnight". With meanings: if this option is "after system is not used for /sixty/ minutes" - it is mean after "midnight" (or around). For example, at 0-00 or further time. Thus, system should be turned on at this time. If your setting is about scan at certain hour:minute - so, it is possible to check by noted steps (as it should work). Can you advise which is the most appropriate schedule? I think that, basically, scheduled scan is not too important on current day. Main design of F-Secure solution (as up-to-date and complex solution) is real-time protection. When harmful, malicious, tricky or risky application is launched (or anything tried to access it) - F-Secure should to detect it by real-time scanning/analysis and its abilities (DeepGuard included). Thus, scheduled scan or manual Full Scan is mainly scan against static remained 'harmful/suspicious'-rated items; but static items are not always dangerous. Scheduled scan is good as doublecheck and ability to run it with other options than Manual Scan has. My own feelings -> to run Full Scan or Scheduled Scan is enough as one-time per month. It is also useful to scan/re-scan excluded items from real-time scanning. I do launch Scheduled scan or Full Scan when I know that system can be "turned on", at least, ten hours and I do not want to use system during this timeframe. Thanks!
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Hello, I'm only an F-Secure user (their home solutions). Maybe good to know more information: -> what is your system/OS/platform? and its version? (Windows? Windows 7, Windows 10?) -> what is your F-Secure solution? (F-Secure SAFE? F-Secure Internet Security? F-Secure AV?) -> what is 'load F-Secure later'? Does it restart/reboot system? Or it is about reinstallation F-Secure solution? In general, maybe good to re-check some points like: -> that 'ability to check subscription status' is not blocked by any other potential software. But I'm not sure if it is possible (but just like potential point about troubles with communications between F-Secure side and your system). -> to be sure that you are only owner of subscription and no one else know your licence code or subscription (and and does not able to re-use 'device'-licences for own use. just like clear all other ones). if your experience is about F-Secure SAFE and you are part of "SAFE circle" - it is possible to ask owner of group about situation. If you are owner of SAFE subscription - maybe it is possible to login into your "My F-Secure Account" (my.f-secure.com) and check status of device there (during client side notification). Thanks!
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