Community

Shahrir · ‎22-06-2015

The direct link to the hotfix seems to be broken, here's the correct link: https://download.f-secure.com/corpro/pm/pm11.31/fspm-11.xx-windows-hotfix-3.zip

Shahrir · ‎31-10-2014

Hi minnin ! Just wanted to follow-up and see if a solution has been found? If so, please let us know what worked!

Shahrir · ‎31-10-2014

Hi squawk ! Just wanted to follow-up and see if a solution has been found? If so, please let us know what worked!

Shahrir · ‎31-10-2014

Dear Hönö , Have you tried to do a fresh installation by reinstalling the program?

Shahrir · ‎31-10-2014

Dear juggav , Can you help to check if the issue is still persist in the latest release?

Shahrir · ‎31-10-2014

Dear FormerMember3, Please be informed that we are looking forward into supporting Windows phone but I apologize as there is no ETA yet on when it is going to be available. (EDIT 11.11.2014 - username changed)

Shahrir · ‎29-10-2014

Dear darcysmoke, Are you trying to merge the trial account with your paid account?

Shahrir · ‎30-09-2014

Dear casaIT, I would like to follow up on the issue that you have reported. Do let us know if you are still facing the same issue.

Shahrir · ‎30-09-2014

Dear Laddu, May I know which product are you referring to and from where did you purchase the product?

Shahrir · ‎30-09-2014

Dear dinesh222, We would suggest you to contact Connect to assist you further on this matter. They will actually assist you further on the installation.

Shahrir · ‎30-09-2014

Dear Belamanth , This is kind of interesting information indeed. Can you provide us with more information on this matter? What if you changed the location to other than Germany? Is it still informing you that the login is coming from Baghdad? Also, rest assured that all the information through Freedome are secured and encrypted.

Shahrir · ‎30-09-2014

Dear Arhi , In order to recover your premium purchase, kindly download Key from our website and connect it using the code that you generated from your mobile device through the connect device option.

Shahrir · ‎30-09-2014

Hi gbpackergold, Did you manage to transfer your subscription? Let us know if you need any further help.

Shahrir · ‎30-09-2014

Dear clouseau , Do let us know the result once you have updated it to the latest one so we would be able to assist you further if needed.

Shahrir · ‎30-09-2014

Thanks for sharing this Rusli!

Shahrir · ‎28-08-2014

Hi Mike1987, Are you able to contact our sales team with regards of your inquiry?

Shahrir · ‎28-08-2014

Hi Rusli, Very good info indeed! Thank you for the contribution.

Shahrir · ‎28-08-2014

Hi ajlh, I would like to confirm if you are able to install the program now on your iPhone?

Shahrir · ‎28-08-2014

Hello, We appreciate all the feedbacks given on our latest UI. I will inform our R&D department on this so they will take this into count in our next release.

Shahrir · ‎28-08-2014

Hi MangoLarve, May I know how can I help you?

Shahrir · ‎28-08-2014

Hi Cele, I do apologize as it is not possible to group the credentials for now. However, we will suggest it a feature request. Thank you for your valueable feedback!

Shahrir · ‎26-07-2013

Dear Tamas, Can you give the steps below a try: 1. stop the services: net stop fsma net stop fsgkhs 2. delete all the temporary files (cteng*.dat) from c:\windows\temp directory 3. start the services back: net start fsgkhs net start fsma Is the issue still persist?

Shahrir · ‎25-07-2013

Dear Tamas, Please be informed that we are currently aware of this issue and in the process of getting the fix ready. We apologize for the inconvenience caused to your side.

Shahrir · ‎12-07-2013

Janiashvili, Please be informed that .txt is not an executable file which is why it have not been blocked. It will normally block executable file so the user will not wrongly click on the file to activate it.

Shahrir · ‎01-07-2013

Dear mihilg, Did you follow up with the support ticket that you have created?

Shahrir · ‎28-06-2013

HI irl-tony , Once a new simcard being inserted to the stolen phone, the number will be send to the trusted number you have configured unless the thief remove the program from your phone where he/her should not be able to if it is pin protected. Once you received the number, you can send the message #LOCATE# from your trusted number to the new number to locate your phone provided the GPS is not turned off by the thief.

Shahrir · ‎28-06-2013

Hi liisap , I would suggest you to try to download using a 3rd party download manager as some times the issue is caused by the users internet connection itself.

Shahrir · ‎28-06-2013

Dear alfred , It seems like the page to your "My Ebay" account being detected as malicious. It is possible that the detected file is a false alarm. This means that the page is clean and virus-free, but F-Secure detects it as a virus. Unfortunately, false alarms do appear from time to time in every security software. You can always check the link in the page below: http://browsingprotection.f-secure.com/swp/

Shahrir · ‎12-06-2013

Hi maud138, I am glad to hear that your issue is solved now! Have a great week ahead.

Shahrir · ‎12-06-2013

Hi maud138 , If you have added the exclusion but you are still facing the issue, I would suggest you to create a support ticket as Gary suggested so we would be able to assist you further on this issue.

Community

About Shahrir

Re: PM 11.30 - WinInet error 12157

Re: CSRF token is invalid

Re: virus and spyware scanning settings on f-secure internet security 2014

Re: Upgrade to FSIS 2015 not working

Re: Restore premium purchase

Re: F-secure Key for windows phone

Re: free trial

Re: java error when trying to install Client Security 11 in Windows 8.1

Re: cancellation of my order

Re: connect antivrus silver pack

Re: Assumed location of login with VPN proxy

Re: pc version F-Secure Key Premium

Re: If a person transfers to another phone can they still use the remaining part of a paid subscript

Re: FSCS not pulling updates from FSPMS

Re: Security to Windows Updates

Re: about standalone client

Re: New Tibet malware found for Mac OS X

Re: installing F-Secure to Iphone

Re: colours again

Re: cool

Re: Key grouping

Re: FSAV PSB incoming POP3 mail scannig timeout problem suddenly appeared.

Re: FSAV PSB incoming POP3 mail scannig timeout problem suddenly appeared.

Re: Real-time protection

Re: fsaua init script doesn't work with systemd

Re: Anti-Theft: a further query

Re: Internet Security 2013 update download stops because it takes too much time

Re: protecting the irreplaceable

Re: CGMiner false postives / Exclusions NOT working

Re: CGMiner false postives / Exclusions NOT working