About Jm1

Jm1 · ‎12-01-2016

Hi I am pleased to report that Cleverbridge have finally updated and registered my renewal payment - not sure why it has taken them so long, even after contacting them on 25 December to tell them that my latest payment was not showing in 'billings' in 'My F-Secure'. F-Secure have also been trying to help me - uninstalling and reinstalling software. They had asked me to telephone them. But it is now sorted. Thank you for your help.

Jm1 · ‎09-01-2016

Hello, Just to update. Have contacted both Cleverbridge and F-Secure - opened support ticket and followed instructions to uninstall then reinstall software; however, it hasn't worked. Now 13 days left. What will happen - will I still be protected? Used on two devices and both display same message. Account details show payment has been received.

Jm1 · ‎04-01-2016

Have now found link from previous message to open support ticket.

Jm1 · ‎04-01-2016

Thanks but how do I open support ticket? Cleverbridge have acknowledged payment and say to contact F Secure. Still receiving message today that expiry is up at end of month on both devices I use.

Jm1 · ‎03-01-2016

Confirmation of renewal has been received via email. But still receiving message about expiry (now 18 days left) when computer is switched on. Updating software as usual at present.

Jm1 · ‎03-01-2016

Confirmation of renewal has been received via email. But still receiving message about expiry (now 18 days left) when computer is switched on.

Jm1 · ‎25-12-2015

although renewal and payment showing on account I still get message telling me to renew within next 27 days. - why?

About Jm1

Re: Renewal payment f secure safe

Re: Renewal payment f secure safe

Re: Renewal payment f secure safe

Re: Renewal payment f secure safe

Re: Renewal payment f secure safe

Re: Renewal payment f secure safe

Renewal payment f secure safe