Installed that new F.F. 6.0.2 update as well, but BP still does not work for me. ... View more

Hi Matthias,   Just now I downloaded and ran the latest beta fsdbupdate9 as you suggested, but it did not install the latest browser protection updates for Firefox 6.0.1. The rest of the daily updates however installed correctly. ... View more

Hi Peter,   Yes, I tried it previously, and at your suggestion tried it again today, but to no avail as it does not do the trick. Afterwards I downloaded and ran: fsdbupdate9.exe but F.F. 6.0.1 browsing protection has not been updated as yet, and is still not compatible for this new version of the browser. All the virus and other updates installed normally though. ... View more

Hi Matthias,   Sure, I can wait 'till Monday for this, hopefully it will be straightened out by then. ... View more

Hi Mathias,   Since  automatic updating still does not work, I'm still downloading and running fsdupdate9.exe on a daily basis, but it does not update the browsing protection tool bar. However it does update: Virus and Spyware defintions, Hydra, Aquarius and DeepGuard etc. OK.     ... View more

Hi Matthias,   There seems to be a problem with my program, as it does not automatically update these. Is there some way that I can manually updates them to Shaw Secure? ... View more

Shaw Secure updated to the files below, are these the latest, as they are not compatible with Firefox 6.0.1., which was released last Friday:   F-Secure Browsing Protection/SW 1.10 build 5322 F-Secure Browsing Protection/ES 0.70 build 530 ... View more

Does this also apply to Firefox 7.0 Beta 1, which was released yesterday (August 17th)? ... View more

Hi Matthias,   It seems that I was mistaken in my previous post as I did find: "fsaua.cfg" under programs, and I opened it with Notepad. But all I could find listed was:   log_level=debug debug_level=2   You mentioned in your last post that I should add certain lines, does this mean that these replace the above. Please, let me know, as I want do do things right and am not too familiar with these things..   Thanks ... View more

Thanks Matthias,   That latest update of "fsdbpdate9" did the trick for me and updated my virus definitions completely today. Earlier they were 8 days old and I was unable to update them. Does this also mean the automatic update on my Shaw Secure will work again? ... View more

Hi Matthias,   Did follow your advice, but it did not do the trick. As far as "to verify the MD5/SHA CRC-Checksum" is concerned, I'm not too computer savvy, and I'd rather not muck around in the registry. Do you think that  running the rescue disc again might help with this problem? ... View more

It seems that a new problem has arisen with "fsdbupdate9", as now when I run it a message appears: "ERROR could not extract - file corrupted", so right now I'm again not able to update my virus definitions. The present ones are 2 days old. How can this be corrected?   ... View more

Yes, it seems that the Shaw interface is at least one year old, but since the program is supplied for free to Shaw customers it's up to them to update it. Also every time in order to manually update  the latest virus definitions I have to download a fresh copy of "fsdbupdate9" then run it and reboot the computer. Just did that and it the definitions are now updated to 2:36 PM PST today. Got in touch with Shaw support and they are aware of the automatic update problem and will notify me when this is fixed.   ... View more

Hi Matthias,   The version being used is" Shaw Secure 9.01 build 105 a co-branded version of F-Secure. This is the other information given:  F-Secure Anti-Virus 9.10 build 1526,1 F-Secure Automatic Update Agent 8.25 build 3737 ,F-Secure User Interface 9.01 build 5078 ,F-Secure Management Agent 8.10 build 30088 F-Secure Parental Control 8.40 build 15270 F-Secure E-mail filtering 1.02 build 7380 F-Secure Network connections 6.24 build 103 F-Secure Email Scanner 6.00 build 432 F-Secure DeepGuard 2.20 build 146 F-Secure Online Help 2.00 build 1450 Customization  F-Secure Service News 1.00 build 140 F-Secure Browsing Protection/SW 1.10 build 5617 F-Secure Browsing Protection/ES 0.70 build 530 ... View more

The program is operating normally now except this morning I noticed that the automatic virus update still does not work as the last one was yesterday at 10.02 am PST and nothing today.  I did run the two files: “fsau-reset” and “fsdbupdate9” which did not solve this problem. Also I unistalled: “ Trusteer Rapport” since there may be a conflict between that program and F-Secure, Hope that this will be fixed soon, ... View more

Thanks Phil, that seems to do the trick, as I checked the manual scan and it works, also the icon in the systems tray now has a message: "Your virus definitions are very old" and a little red circle with a white "x" in it is flashing continuously so presumable it's updating this right now. ... View more

Sorry but I don't have a rescue disc, as I did not know that F-Secure has one. Just now I ran the F-Secure Health Check, and found out that I don't have anti-virus and spyware protection, while when I open Shaw Secure it states that my computer is fully protected but automatic update under settings tells me that the virus definitions etc. have never been updated, and I am unable to download them. This is very concerning to me. ... View more

Just checked under: "About", and I noticed that today browsing protected has been update to SW1.10 build 5617, which is now compatible with Firefox 5.0.1, and is working perfectly with that browser. Thanks. ... View more

Hi Stephan,   Firefox 5.0 is my default browser, but so far F-Secure browser protected has not been updated for that version. As far as Maxthon 3 is concerned, I'm not too technically savvy to try your solution, so I'll just use it the way it is, and ignore the pop up windows, knowing that I will not put my system at risk, due to it's own security features. By the way. did you know that Maxthon is the  most popular browser in China? ... View more

Thanks Matthias for your suggestions, however, as I have used the Maxthon browser for many years I never had any problems with security issues.  Especially this new version Maxthon 3.0 has it's own: "Safe URL Checker", which to me is very reliable. If you like you can try it for yourself: http://www.maxthon.com/mx3/index.htm?v=3.1.3.600.  ... View more

Just installed F.F. 50, and noticed that the version listed in the add-ons folder is: " Browsing Protection 1.10", which is the one that's not compatible with this browser. Hopefully this will be updated soon, as I'm missing this extra feature of Shaw Secure (rebranded version of F-Secure). Thanks ... View more