Problem is solved now with help of the content of the private message Thanks! ... View more

OK I updated to the latest version, but still problems. After typing the master password, it still says it has to be updated but when I click OK nothing happens, and I stay in the Free App. When I try to synchronise with a mobile app by introducing the connecting number it says the same "Extend your subscription" and does not switch to Premium ... View more

Hey Ben (community manager),   Thanks for your reply, but something must be wrong. On my Mobile Apllication is mentioned that Key Premium is valid till 2016-05-02, which is what I paid for. But the F-secure application on my Mac indicates that I have to update. My versionnumber is 2.0.145. Now you indicate I have to pay again 3 month after April, 3 from a new webstore ??? So what is wrong, besides the notification to update (of which the link does not work...)? ... View more

Yesterday I received a mail from F-secure. Can I trust this? And how to install a new update? When I click the pull down menu asking to upgrade nothing happens.   And I have the same problem that it says that my Premium version is not valid any more, but I paid in april with automatic prolongation.   What to do? ... View more