I have experienced this very same issue with the D-ViewCam software, and two cameras. If I disable all security features in the F-Secure product, or I uninstall it, the cameras work just fine. As soon as I enable all security features, or re-install the application, the cameras no longer can connect. I submitted a ticket with F-Secure lat week on this along with the diagnostic logs, but because I am running a re-branded application (provided for free from my cable provider) F-Secure refuses to support it. My cable provider is not going to be able to resolve this issue as it is an issue with the F-Secure security suite. Here are some of the things I did during troubleshooting. Disabled DeepScan feature, turned on D-ViewCam. Cameras couldnt connect. Disabled the firewall feature, turned on D-ViewCam. Cameras couldnt connect. Disabled the Anti-virus protection feature, turned on D-ViewCam. Cameras couldnt connect. I did these one at a time. I then disabled all three feature, turned on D-ViewCam. Cameras couldnt connect. The only way the cameras successfully connected was by using the "Turn off all security features" option in the F-Secure application (or uninstalling it) This tells me that dispite turning off one or all three of the manageable features (Deep Scan, Firewall, and Anti-virus), there is still something running within the F-Secure application that is preventing the connections from the cameras into the system running F-Secure. My solution.... uninstall F-Secure and purchaser a different vendor product. It would be great if F-Secure supported their product, but I was unsuccessful in getting them to see they needed to.
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