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- About martink
About martink
since
23-04-2012
a week ago
martink
Executive Member
201
Posts
56
Kudos
7
Solutions
a week ago
What F-S says is that you have to be an active tester in odrder to get you subscription renewed.
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a month ago
1 Kudo
An update regarding Microsoft https://www.theverge.com/2017/6/20/15836208/microsoft-kaspersky-eu-anti-virus-complaint-response No update from F-Seccure this far. Found one situation where the message is valid: When F-Secure is updating at a given point it is not working and Windows acts fast a lightning and tells that it is turned off. The message remains after F_Secure is back on.
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18-06-2017
11:07 AM
1 Kudo
Thanks Ukko, I could buy that explanation on low perpormance and occasional use. With Kaspersky I think that is something less general and more recent. See http://www.pcworld.com/article/3141312/windows/kaspersky-labs-says-microsoft-is-anticompetitive-towards-third-party-antivirus.html
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17-06-2017
09:55 PM
1 Kudo
Does Windows 10 update turn F-Secure IS off? This is somewhat similar to the thread Windows 7 Action Centre Reports F-Secure is Turned Off but not exact as it only happens during updating. I have this eecPC 900 with Windows 10 home and use is maybe once a month. It is so slow that I have to start is a day early so that it has time to finish Windows and F-S IS updates before I start using. I've noticed it a couple of time that while doing Windows update I get the message that F-S and Defender are both turned of and in in F-S it suggest to reboot the PC. Rebooting does turn F-S on again, but after a while it goes off again. Another way to turn it on is first to go to F-S and disable all of it and then turn on, but again it goes off after a while. When the Windows (and F-S) updates are completed it stays on without problem. Is that something similar Kaspersky reported Windows doing to their software? Has anybody else experienced anything similar in Windows with only F-S installed and active?
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05-06-2017
10:32 AM
1 Kudo
When I run the Online scanner on a PC with the commercial F-Secure Internet Security I do not get that warning about not being protected.
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03-06-2017
05:32 PM
1 Kudo
The rest of the discussion moved to https://community.f-secure.com/t5/Muut/Re-After-payment-Banking/m-p/94668 (Finnish forum)
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28-05-2017
11:15 PM
When I run F-Secure Online scanner at the completition it claims that my PC is not protected. Look at the system tray: The icons for ULAV and Freedome are there. Do they not count as protection?
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28-05-2017
11:09 PM
Ei se nyt minulle tässä tapauksessa riitä eikä se ole käyttäjäystävällistä. Voihan niin tehdä, jos halua karkoittaa käyttäjät. Kun hakee paikkakunnan katsastusasemilta aikaa tietylle päivälle useimmiten joutuu antamaan ajoneuvon tiedot ensin ennenkuin aikoja näytetään. Jos ei sopivaa löydy mennään varauksessa takaperin alkuun ja sitten seuraavalle asemalle. Kun sitten lopulta löytyy aika, niin pankkiyhteyden avaamisen jälkeen ei enää selaimessa näe, millä asemalla lykästi.
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28-05-2017
07:26 PM
Kiitti. Se kertoo, miten pankkitoimintojen suojaus menee päälle ja mitä se tekee Pankki-istunnon aikana kun olet luotetussa pankkisivustossa. Silmiini ei osunut, mitä tapahtuu pankki-istunnon jälkeen tai pitääkö käyttäjän tehdä jotain päästäkseen taas vapaasti surffailemaan.
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28-05-2017
02:16 PM
Kiitos vastauksista. Kyse ei ollut siitä, etteikö katsastuksen varaus olisi toiminut. Joo kyllä pankin taspahtumatiedoista näkee, onko maksu suoritettu. Muut varauksen tiedot eivät siinä näy. Joo ne näkyvät varauksen vahvistussähköpostissa, jonka saapuminen ilmeisesti osoittaa varauksen tapahtuneen, jos oikean sähköpostin on antanut. Tiedot näkyy myös tekstiviestissäaj muistaakseni puhelinnumero oli varaustiedoissa pakollinen. Oman käyttäjäni kannalta olisi varausta suunnitellessa mukavaa saada nopeasti ja helposti tietää milloin asemalla on vapaita aikoja. Tuo järjestelmä kuitenkin haluaa ensin asiakkaan auton tiedot kertoakseen milloin on katsastusaika ja mitä voi katsastaa. Kun on vapaita aikoja hakenut parilta asemalta se on jo kyllä selvinnyt ellei sitä heti alussa tiedä. Tämä ei ollut testicase, eikä sitä voi halutessa toistaa, ellei halua tehdä montaa maksullista varausta. Paluu URL ei siksi ole tallella, vaan se katosi saman tien. Refresh ja back eivät enää auttaneet. On tietysti mahdollista, että juuri tässä tapauksessa paluussa olisi ongelma. Saman tyyppinen ongelma on ollut aikaisemminkin ja silloin on päässyt takaisin myyjän sivulle otettuani Bankin Protectionin pois päältä. Yritänpä ensi kerralla ottaa osoitteen talteen. Banking Protectionin pitäisi suojata silloin, kun syötetään maksukortti- tai verkkopankkitietoja. Pankin sivuilla ja verkkokaupan sivuilla on erona se, että pankin sivuilla on suojauksen tarve kaikilla sivuilla ja verkkokaupan sivuilla vain maksamiseen ja ehkä tilaukseen liittyvillä sivuilla, mutta ei kaikilla. Verkkokaupassa käyttäjä voi vielä jatkuvasti surffata näiden sivujen välillä eli tilata ja katsella muita tuotteita. Pystyykö Banking Protection hoitamaan tuon jatkuvarn surffaamisen noiden erityyppisten sivujen välillä? Onko se kuvattu jossain dokumentaatiossa? F-Secure on yleensä niin helppokäyttöinen, ettei dokumentaation ole tarvinnut tutustua.
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26-05-2017
11:02 PM
1 Kudo
Having problem with the banking protection again. Made a reservation on K1-Katsastus (vehichle scrutineering). When I entered payment Banking protection kicks in. Fine Completed the payment with Verkkopankki (direct debit from my bank account). Clicked return to the sellers site. Site blocked Usually in case like this ending Banking protection and refreshing the page takes me back to where I should normally be directed. In this case page not found and details of my reservation gone for ever from my eyes. Apparently they were already entered in the sellers system. This behaviour of the Banking protection that after firing it once it blocks the sites where you might be entering payment details until I close the browser ain't working properly, because the non-payment date related to the session on the sellers site is lost when the browser is closed. I should think that stopping Banking protection manually would do the trick, but it is too unreliable to rely on the user to remember that. So which is the lesser of the evils no Bankin protection or losing the non-bank-payment related data? This was on Common Component Framework 2.91 build 198
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12-05-2017
07:09 PM
This is the response I got Greetings, Thank you for your submission. It seems that the submitted url is no longer active thus we are unable to verify the issue further. We will continue to monitor the situation for similar activities and will take necessary action to avoid such similar attacks in the future. If there is anything else we can help you with, please do not hesitate to contact us again. Best regards, ******** Malware Analyst F-Secure Security Labs I also heard from another source that Google had fixed the problem so that the users did not do anything.
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11-05-2017
10:01 PM
Thanks @Laksh Did submit the sample. It occured on May 3 and on that day there is nothing in the above list of events.
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08-05-2017
08:59 PM
So I should expect the blocking occur when I click the URL of the malicious web page, But I don*t see that in the TP events
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08-05-2017
08:49 AM
1 Kudo
Thank you Ukko. So what I should expect is that TP and ULAv should block the site once the pishing attempt has been recognized by F-S and added to the black list. Malware protection does not stop you from entering personal data or giving access to it.
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07-05-2017
08:30 PM
1 Kudo
Thanks Ukko With recent I mean that it happened recently not considering whether or not it has happened before. Judging by the dates of these articles https://www.vox.com/new-money/2017/5/3/15534984/google-docs-phishing-hack https://nakedsecurity.sophos.com/2017/05/05/google-phish-thats-a-worm-what-happened-and-what-to-do/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+nakedsecurity+%28Naked+Security+-+Sophos%29 it happened recently. As the articles explain - you would get an email from somebody you know (or even from who you are expecting an email) - the addressee (list) might look OK and - the message might look OK though either or both might look fishy if you look at them closely - there is a link to Google doc in the email - the link takes you to somethere else and there you are asked to give permissions to your contacts and email account If you get that far and do that is it, you fell for it. Glanced quickly through the pages to which you posted links. Did not catch anything about this. What I should imagine is The email should be stopped if you are in a system where there is emailserver protection. Web mail would get to to your inbox. In my case it was Gmail so google did not stop that, and Thunderbird. So I take F-S works more on browsers than email clients. What should happen if you try open the link ? TP, ULAV and Safe browser if you are using that should block access and say it is harmful. If the articles where dated May 3, then the scam already had a reputation by then. If you, howver, go past that and get to the page which ask to give permissions I should expect banking protection to fire. Well, it is not, but still asking pur sensitive informantion and I've seen banking protection being trigger happy so many times that this kind of thing should be programmable for an alert: Alert: Do you realize what the page is asking. Keep you head straight do not give permissions to your personal data or your account.
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07-05-2017
10:39 AM
1 Kudo
Say you get an email with the recent Google Docs pishing attempt. Which of the F-Secure software should stop you getting there and what would be the message? TP? ULAV? Freedome?
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03-05-2017
04:59 PM
1 Kudo
Thanks @Ukko OK it is a known problem that the Allo button is broken.
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03-05-2017
04:57 PM
My work around is to try to access such a site with another PC that has a different F-S product or malware protection from another supplier. The last resort is to disable F-S which requires a lot of consideration as then anything could come through.
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03-05-2017
11:37 AM
1 Kudo
I was buying something in a shop and when I proceeded to payment Banking Protection jumped in Fine. After having completed the payment the page wanted to take me back to the shop. However Banking Protection did not allow that. I should expect clicking Allow Web Site to get me there, but it did not. It opened the W10 dialog about allowing F-Secure to make changes. Clicking Yes there took me back to this screen. Clicking End ended the Banking session and took me back. Product is not working as desired is it working as designed and just W10 playing a trick on the user?
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29-04-2017
06:03 PM
I do have another bunch of codes. I'd like to know if they are are valid. Is the proper way to contact support of send another private message to https://community.f-secure.com/t5/user/viewprofilepage/user-id/24565
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29-04-2017
05:57 PM
Same thing with Bitdefender. Now updated and not reporting harmful any more.
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27-04-2017
02:42 PM
2 Kudos
I submitted the URL and got this response The URL you submitted was blocked by our security product because there's child pages was previously used as a malicious site. This is however no longer the case. Our security products have been updated to rate the submitted URL as safe. The updated rating will take effect automatically. and apology for the delay. Thanks F-S
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21-04-2017
11:40 AM
1 Kudo
Correction I did have the session still open. Apparently I was just too hasty to quit after 10 minutes. Chat is working.
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21-04-2017
11:34 AM
Thanks again Laksh, I've closed the browser since then so I don't know how could I go back to the session to check. Definitely there is a problem, but everything else seems to be working OK so I do not know how to check the connections. Anyway you already answere my question which I wanted to ask the tecnician, thank you.
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21-04-2017
11:15 AM
1 Kudo
Thanks Ukko, I've submitted the sample. What they say about Gihoo 360 is that it is used by millions. With ULAV a more descriptive message would be beneficial so that the user can conclude whether it is a valid address or not and an indication if it considered harmful.
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21-04-2017
10:58 AM
Thanks Laksh, Now I know I have used it. Just tried chat again with a faster connection and no VPN. No technician after ten minutes.
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20-04-2017
10:36 PM
When I try to access 360 security page for downloading the Windows version I get That is with TP. Is it posible to see why that is reported as harmful? If yes then where? Some other security products do not block that page. With ULAV the message ain't that clear Is that as designed?
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20-04-2017
09:54 PM
Thanks Laksh, I was out today and could not try it. Previously, as you can see from the time stamp, I've tried very early. I do not do calls to support, because then I am doing the service of waiting and not getting it and secondly I have to be there the whole time from initiating the call to getting the answer. The issue is a code which I got bundled with a Safe package. The code is supposed to be for 6 months for Safe for one user. I do not have any record of having used that, but I get the message that it is not valid. I wanted to ask if you can tell whether the code is unused and valid. Don't want to post it here.
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