Windows Control Panel left bits behind so that on restart, the icon was in lower rh corner but nothing left in the control panel to uninstall. It is because the support team told me to use the uniinstall tool (case ref XXXXXXXXXX ref:_XXXXXXXXXXXXXXXXXXX:ref) that I was trying to use it in the first place. I eventuall used CCleaner to final remove it. When I came to reinstall, the f-secure installer said that I didn't have any licences left, although the WWW my safe said I had 2 licences left, it then installed my daughter's licence on my desktop, disabling my daughters copy of f-secure. I have now uninstalled f-secure from my daughter's laptop and hey presto, I have 3 spare licences. Haven't tried to reinstall on my daughter's pc and have put another virus guard on there while I try and sort out what is going on. Spoke to virginmedia, who originally promoted the software, and they say they are getting fed up with the high volume of complaints about this dodgy software. All I know is that if I pay for something, I expect the suppliers to honour their contract and allow me to use my five licences, that I have paid for (my safe tells me that my ubscription is valid until November 2016).
EDIT:REMOVED PERSONAL DATA
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My Opera browser can't download it, nor IE 11 nor Chrome. My daughters laptop decided to disown F-Secure subscription (still valid until November 2016) and her laptop cannot download uninstall tool using eoither Opera or Chrome. Is it because I have just bought a 2-year subscription that this software has decided not to work on both devices - what kind of protection is that. Is there any other way of unistalling this?
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