Hi, my laptop had broken and I know have a new one, and I need to transfer my subscription to my new laptop, I have 3 computers covered, I have sussed out that I should be able to cancel one and then use the key on my new one, I dont know how to go about cancelling the subscription? also when you go to view your subscriptions it shows you the 3 that are covered, but I dont know what the code relates to, so that if I did know how to cancel one of the subscripions I would not know which one, It has to be the one for the broken laptop, thanks for any advise, John.
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Hi, I had been recieving notifications that my subscription was running out, so I payed and recieved a code (24 months for up to 3 computers) The code worked fine on my lap-top and then wanted me to download the latest f-secure, all went fine! but I then went to use the code (3 computers) on my pc, but for some reason It said I had already used all my subscriptions up!! For some daft reason I then up graded as prompted on the pc, and then discovered that the "view my subscriptions" tab is the only thing on the upgraded software that for some reason dose not work on either my pc or lap-top, so still dont know where I stand untill I can at least check what both computers think my subscription status is, It seems like a problem with the software because the same thing has happened on two separate computers, Thanks for replies,
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