Dear Vad, previously policies were received as they could be found in policy.pbf but they weren't shown in Client Security exclusion objects. there should be a problem about CS and policy.pbf relation not PM -> CS relation. ... View more

It's weird, today I tried to regenerate fsdiag to send to F-Secure, but I wanted to check policies once again before fsdiag generation. suddenly I saw excluded objects in FSCS GUI !!! not exclusion is working on my machine ! DeepGuard stopped the app but I added SHA1 hash which worked fine and now everything is ok. I will check with customer to see if they still have problem or not. Did you release any product update about it ? hot fixes or patches ? How come the issue gone without any changes ?!?!   Anyhow many thanks for your support, i will be testing on the other policy domains as well.   Regards ... View more

syntax trick didn't work if you mean. anything else ? ... View more

I'm still waiting for solution. My ticket number is : SR ID: 1-XXXXXXXXX Created: 2014-09-04 04:29:25 PM Subject: [SR ID:1-XXXXXXXXXX] Re:Filename exclusion in PMC     ... View more

Thanks, I tried Kudos which doesn't work :) ... View more

Got this error :   The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator.   Couldn't register a support ticket ... View more

Thanks for reply   I tried *keygen.exe, no success.   I sent serial emails to Mr. Knut Vatnetstrom and received some, but no support IDs.   I thought maybe some users found a solution.   Regards, XXXXXXXXXXXXXXX@XXX.com   EDIT:REMOVED PERSONAL INFO ... View more

I'm having the same issue,   I had this problem on PMS/PMC 11.20, 11.21 and 11.22 which is realesed lately on both CS 11.50 and 11.60   it's not about policy distribution as excluded object which is a file name like "keygen.exe" is found in policy.bpf on client side. (no need to mention that these type of exclusion by PMC is not shown in CS GUI settings)   these syntaxes have been tried :   { {15:*\\*keygen.exe*} } { {12:*keygen.exe*} } { {10:\\*keygen*} } { {14:\\*keygen.exe*} } { {10:keygen.exe} }  file location can't be defined exactly as every user would download it from server to arbitrary location in hard drive, that's why I can't use a specific location syntax.   by the way, I even excluded filename in process exclusion and of course enabled the feature in advanced mode.   I sent email to request support and still no solution.   Can anyone help me, I really need to handle exclusion for our customers.   Regards     EDIT: REMOVED PERSONAL INFO ... View more