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About IssViews
since
31-05-2011
20-07-2012
IssViews
Scholar
4
Posts
0
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0
Solutions
01-06-2011
11:28 PM
I note that F-Secure currently has the Website reputation checker ability. I assume this is managed in-house and wonder if there is any future plans to incorporate or utilise the WOT toolbar / reputation data into your service?
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01-06-2011
11:22 PM
Thanks Patrick for the clarification thie community forum supersedes the old F-Secure forums. :) I did not get an answer for my previous question! Are you able to provide some info relating to this? Will there be help offered other than simply going through the actions of running F-Secure software in safe mode etc., using recognised tools to help direct a user to clean their system, ie: combofix, HJT, peper fix, etc? This type of support (although can be lengthy) is a valuable asset to general users and increasing in popularity with many well known sites offering this service (Geeks2go, Bleeping computer, MBAM etc.) I ask as I feel this service would be highly beneficial for customers using your software.
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31-05-2011
07:47 PM
Hi AniaC Thank you for the welcome and the the inclusion (soon) of a feedback thread. i note that F-Secure do have a forum platform. How does the community side fit in with that? I am cnfused why there should be two areas to obtain support! Have I missed something? About the malware removal side explanation. Thanks for your feedback on this but I should have been more specific. Will there be help offered other than simply going through the actions of running F-Secure software in safe mode etc., using recognised tools to help direct a user to clean their system, ie: combofix, HJT, peper fix, etc? This type of support (although can be lengthy) is a valuable asset to general users and increasing in popularity with many well known sites offering this service (Geeks2go, Bleeping computer, MBAM etc.) I ask as I feel this service would be highly beneficial for customers using your software. Regards IssViews
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31-05-2011
12:45 PM
Hi all, Thanks for the Founder invitation to the F-secure Community, which has great promise and will be a valued resource for all that use it. :) I notice that users seem a bit limited on the categories and threads that they can post any questions. One good example is this post where it does not fall into current topics but suited more to a feedback and/or a general topic/category. Next, Will F-Secure be offering a free malware removal service within these community forums or at least guides for stubborn malware that people can follow to help clean their system? Will end here for the moment. Don't want to go too far at such an early stage and my first post ;) Regards Issviews
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