Replying to my own message since I don't see an "Edit" option...   I completely remover and re-installed fs Protection.  There was no difficulty with the installation and everything appeared to be up-to-date.  About 8 hours later I noticed a warning that the database was out of date, and once again I got the message that it could not connect to the server.   Version: 15235 Database: 2014-10-18_01 ... View more

Is the same true for IOS devices - use the same Apple account?  (I never resolved my issue with the iPad discussed above.)   Walt @Ben wrote: Hello TauZzero,   One subscription covers all your Android devices with the same Google Play user account. So make sure both devices are using the same  Google Play user account.   ... View more

No, I still have th trial version on the iPad, but since it's good until November 4, I haven't fussed with it much.  I assume just a simple "uninstall" leaves behind some sort of fingerprint, so it still thinks the device is under the trial version when I re-install it.  The iPad isn't jailbroken, so my options to "explore" are limited :-(   Walt   P.S. I also installed the trial on an Andriod tablet, but missed out on the extended trial, so that one has expired on me.  I'll wait until the new policy goes into effect, since that device is never off my own wireless network.   Walt ... View more

I installed the 5-day trial on my iPhone when it first came out, and then bought a year's subscription for teh iPhone.   Then, the 6-month trial was announced, so I installed that on my iPad.   Now, I understand that my paid subscription can be used on both devices, since they are associated with the same Apple I.D. but I can't figure out how to get the iPad converted from the trial to the paid subscription.  I uninstalled it and re-installed, but it still comes up as "Trial".   Please help   Walt ... View more

OK, here's an idea...   I only know the very basics if XML, but I'm thinking that maybe removing some or all of the initial stuff that Excel put on this file might make F-Secure KEY happy.  Can anyone enlighten me as to what KEY would want?   ----------------  BEGINNING OF XML FILE EXPORTED BY EXCEL ----------------- <?xml version="1.0"?> <Workbook xmlns="urn:schemas-microsoft-com:office:spreadsheet"  xmlns:o="urn:schemas-microsoft-com:office:office"  xmlns:x="urn:schemas-microsoft-com:office:excel"  xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet"  xmlns:html="http://www.w3.org/TR/REC-html40">  <DocumentProperties xmlns="urn:schemas-microsoft-com:office:office">   <Author>Walt Scrivens</Author>   <LastAuthor>Walt Scrivens</LastAuthor>   <Created>2013-11-26T13:54:57Z</Created>   <Version>14.0</Version>  </DocumentProperties>  <OfficeDocumentSettings xmlns="urn:schemas-microsoft-com:office:office">   <AllowPNG/>  </OfficeDocumentSettings>  <ExcelWorkbook xmlns="urn:schemas-microsoft-com:office:excel">   <WindowHeight>12120</WindowHeight>   <WindowWidth>25360</WindowWidth>   <WindowTopX>240</WindowTopX>   <WindowTopY>240</WindowTopY>   <ProtectStructure>False</ProtectStructure>   <ProtectWindows>False</ProtectWindows>  </ExcelWorkbook>  <Styles>   <Style ss:ID="Default" ss:Name="Normal">    <Alignment ss:Vertical="Bottom"/>    <Borders/>    <Font ss:FontName="Calibri" x:Family="Swiss" ss:Size="12" ss:Color="#000000"/>    <Interior/>    <NumberFormat/>    <Protection/>   </Style>  </Styles>  <Worksheet ss:Name="lp.csv">   <Table ss:ExpandedColumnCount="7" ss:ExpandedRowCount="282" x:FullColumns="1"    x:FullRows="1" ss:DefaultColumnWidth="65" ss:DefaultRowHeight="15">    <Row>     <Cell><Data ss:Type="String">url</Data></Cell>     <Cell><Data ss:Type="String">username</Data></Cell>     <Cell><Data ss:Type="String">password</Data></Cell>     <Cell><Data ss:Type="String">extra</Data></Cell>     <Cell><Data ss:Type="String">name</Data></Cell>     <Cell><Data ss:Type="String">grouping</Data></Cell>     <Cell><Data ss:Type="String">fav</Data></Cell>    </Row> ----------------------------------------------   After this comes the actual password data.   Walt ... View more