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About alsimmo
since
22-11-2011
16-03-2018
alsimmo
Regular Member
36
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0
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1
Solution
16-03-2018
01:38 PM
Hi Vad, Thanks for your response. We'll look to disable the add-in via group policy. Most users use IE so this should resolve the issue. It's great that F-Secure are incorporating more features in the core product but is there any plans to make the add-in optional before installation? Regards, Al
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15-03-2018
12:13 PM
Hi All, I've like to deploy Client Security 13.10 and realise that the add-in is deployed when Client Security 13.10 is pushed/deployed to a machine. I understand that there is no way to stop the deployment. OK, stupid question time. If browsing protection is disabled the add-in will just be dormant and in-active? If we have no plans to use the browsing protection can the add-in be disabled via group policy or some other means? Thanks in advance. Al
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02-02-2018
11:39 AM
Hi Matthias, Sorry for the delay replying. Thanks for your answer on this. Regards, Al
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12-01-2018
03:58 PM
Hi All, We get a few alerts from various machines with the following text in the body of emails ' Message: No scanner engines loaded and enabled. Virus protection is disabled'. The machines that report the error are Windows 7 and 10 wih Client Security 12.31. These are machines that haven't been upgraded recently and there doesn't seem to be a pattern. I was wondering if anyone has come across this before? Regards Al
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12-07-2017
01:41 PM
Hi Matthias, I was simply following MS recommendations. https://technet.microsoft.com/en-us/library/dn769141.aspx Do you have any reference for F-Secure not scanning OAB or any other files for that matter? If I can reduce the list of exclusions it would make my life easier. Regards, Al
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12-07-2017
01:37 PM
Thanks for your explanation Vad. Regards, Al
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11-07-2017
05:47 PM
Hi All, I'm a bit confused as to which format to use for exclusions in real-time and manual scanning in Policy Manager. I've previously used either *\\HarddiskVolume*\\AppData\\Local\\Microsoft\\Outlook\\Offline Address Books\\*.oab for real time or *\\AppData\\Local\\Microsoft\\Outlook\\Offline Address Books\\*.oab for manual scanning. The reason for the confusion is because of these two pages: https://community.f-secure.com/t5/Business/Using-wildcards-in-exclusions/ta-p/20428 https://community.f-secure.com/t5/Business/Excluding-objects-from-Real-Time/ta-p/66013 I would really appreciate if someone could clarify the correct format please. Many thanks, Al
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24-10-2016
11:00 AM
Hi All, As per subject line, is there a way to enable clients via PM to download their updates via the Internet (F-secure Update Servers) rather than from a PM or PMP? We have a small site with a local Intrenet breakdown so just wanted to utilise this rather than dragging traffic down a slow connection to the PM. Thanks, Al
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22-03-2016
01:19 PM
Hi, As per subject line, Workstation is end of life later this year so was wondering what the best approach would be to migrate them to Client Security. Could this be controlled through PMC or is it better to create an MSI of Client Security and then use Group Policy to uninstall Workstation and install Client Security? Apologies if this is documented somewhere but just couldnt see it Thanks in advance. Al
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11-03-2016
03:57 PM
Hi Vad, Thanks for your quick reponse. I only have IE11 installed on the machine that I'm using to connect to the Email Securiy server. The email server itself has IE10 installed on it. I've logged a call with support. Regards, Al
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11-03-2016
02:30 PM
Thanks Ben. Making the changes resolved the issue. Regards, Al
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11-03-2016
02:23 PM
Hi, A couple of servers have access to the Email and Server Security console to check for messages than have been caught. This has been working fine from the remote servers however I've upgraded to IE11 and now unable to access the remote console. I've installed the F-Secure Web User Interface 1.50 Hotfix 100 but I still have this issue. Does anyone have any idea how this could be resolved? To note I'm able to access the local Server Security console from that machine. Regards, Al
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01-03-2016
01:10 PM
Hi, I was wondering if anyone is experiencing an issue downloading updates from the FPMC server. We are running version 12 and while using the F-Secure Automatic Update Agent it fails to connect to fsbwserver.f-secure.com. I've had a look through the log and it does connect sometimes but not consistantly. I've tried two different proxy servers (different brands etc..) and still get the same error. It seems to have started around 6am Monday morning. Any ideas? Thanks, Al
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10-02-2016
04:14 PM
Hi Jachym, Yes, thats correct. All I want to do is to turn off the Software Update alert as it servces no purpose for us. I didn't think that there would be option but just wanted confirmation. Thanks, Al
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08-02-2016
03:40 PM
Hi, Since upgrading PMC an alert is sent which informs me that the 'Software Updater databases are xxx days old'. We dont intend to use the Software Updater but was wondering how to either turn off the alert or download the latest Software Updater databases? Thanks in advance. Regards, Al
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04-02-2016
04:46 PM
Hi Marina, I sorted this out in the end and was down to some firewall rules that were set up. Thanks for your help with this. Regards, Al
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04-02-2016
03:04 PM
Hi Marina, I'm testing the process by using the F-secure EICAR_Test_File script so can make changes and then test. I'm still not having any luck with the syslog and have tested another application to generated the logs which worked. To confirm, the syslog is generated by the FPMC server and not the client. Is it worth installing the syslog server directly on the FPMC server? Is this supported by F-Secure? Regards, Al
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04-02-2016
01:37 PM
Hi Marina, Thanks for your reply. I think the second option is best for us and am testing now. The problem is that I can't generate any logs on the syslog server. I have tried the following - Referenced the syslog server by name and IP (PMC > Tools > Server configuration > Syslog) -Changed the potocol type (PMC > Tools > Server configuration > Syslog) - Disabled firewalls - Used multiple alerts to determine if alerting is working at all (Policy Domain > Settings > Alert Forwarding) - Have tested on two syslog servers and can't generate any logging for FPMC. Is there anything else I could try? Regards, Al
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03-02-2016
03:43 PM
Hi, Is there a way to force the clients to notify Policy Manager that a virus has been detected which in turn emails a recipient rather than it taking place on a client? At the moment the clients notify a recipient which isn't great so am looking for solutions to this issue. I thought that this was in the pipeline but haven't seen any documentation on this. FPMC -version 12 Workstations - version 11.50-60 Any feedback would be great. Thanks, Al
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24-11-2014
02:46 PM
Great, thanks etomcat! I'll keep my fingers crossed. In the meantime I'll contact our reseller or corporate support. Regards, Al
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10-10-2014
03:52 PM
Hi Tamas, Thanks for your post. I'll have a look at the F -Secure Email Reporting VB Script. I was thinking of using SNMP but think that this might take time for monitoring 30 machines. The main aim really was to get away from relaying mail from every machine but keeping the simplicity with a solution. Regards, Al
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09-10-2014
02:05 PM
Hi, I was wondering if there was a way to configure alerts so that they were only sent from the PM server rather than the local host? At the moment we use SMTP which I'd like to re-configure it make this more secure. Are there any other optiosn that we could use? Regards, Al
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08-10-2014
03:53 PM
Hi Frederico, Thanks for you assistance. The firewall was the issue here and the issue is now resolved. Regards, Al
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07-10-2014
05:37 PM
Hi, As per subject line I'm having problems deploying Workstation and Server Security from PM. I've set up a new PM server as it's on a different network. I've tried to deploy to two different machines and get the same fault. PM reports : 'The launcher service has reported an error. PM server connection timed out'. I've made sure that I can ping the server, the administrative account has the correct permission to the machine & have also turned off the firewall too just in case. I'm not aware of any networks problems either so not sure why I would get this error. Are there any logs I can check or anything else I can try? Any help would be appreciated. Regards, Al
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17-03-2014
05:52 PM
Great, thanks Asky. Al
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11-03-2014
01:49 PM
Hi, As per subject line, is it possible to have a notification message to admins when a message is quarantined in Email and Server Security? I've had a look through but couldn't see any options to do this? I would be handy if we could do this and be more pro-active. Thanks, Al
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21-11-2013
05:32 PM
Hi Dmitriy and Ben, Thanks for your reply. What is the best way to define generic exclusions where HARDDISKVOLUMES may be different for real-time scanning? Also, is there a way to find out what drives are defined as DEVICE\HARDDISKVOLUME1 or \DEVICE\HARDDISKVOLUME2\? I'm also thinking how I would exclude, say e:\reporting, if the HARDDISKVOLUME is the same as the c:\ drive? I know the chances are small but has does this work? Thanks, Al
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20-11-2013
10:25 AM
Hi, As per subject line, I have several questions. I'm sure I already know the answers but seeking confirmation on this. The first is are wild card values ok to add in PM as excluded objects i.e. %APPDATA% or %ALLUSERSPROFILE%? Is the use of wild card exceptible such as C:\Program Files (x86)\Common Files\*.tmp for example? In addition, if I exclude a folder is it represented as C:\Program Files (x86)\Common Files or C:\Program Files (x86)\Common Files\* or something else? Lastly, I frequently have scanning errors on a number of servers - 'An error occurred while scanning \DEVICE\HARDDISKVOLUME12\PROGRAM FILES (X86)\F-SECURE\COMMON\ALERTS\A555.TMP'. Should this folder be excluded from real-time scanning too? Thanks in advance for your time. Regards, Al
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30-10-2013
10:09 AM
Hi Dmitriy , Thanks for your reply and answering the question. Regards, Al
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29-10-2013
11:37 AM
Hi, As per subject line, is there an executable for AV for Workstations 11? I've had a look at the downloads but can only find the jar file. Is it available anwhere else? Thanks, Al
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