Let me address your concerns;
I am not sure if other webpages are affected but if My F-Secure portal takes time to load, you may want to check another browsers or we will suggest that you clear cookies, cache and browsing history then try to access the page again.
You can make several changes to your account from your end except for the billing address details which needs to be effected from our end due to some privacy regulations. Please contact our support vial live chat or call for this assistance.
Having your wife's name in the circle means you have invited her as a sub-user but no installation was done via that account. You might need to release the license and get her to install from her account, then her device will reflect beneath her name.
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