Hello, Sorry for my reply. I am only an F-Secure user (their home solutions). One option is try to contact their official Support Channel (chat as example): https://www.f-secure.com/en/web/home_global/contact-support I am not sure if there is any proper advice about, but maybe good to doublecheck things like: -> but does it possible to purchase F-Secure SAFE under your My F-Secure account portal (my.f-secure.com) as "Buy"? Though I think that option to renew is should be there anyway (?!) as ability to enter a subscription code. -> does your renewal price was with discount? and there is knowledgebase article: https://community.f-secure.com/t5/F-Secure-SAFE/How-do-I-renew-my-F-Secure-SAFE/ta-p/79295 Is it useful or applied to your situation? Thanks!
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