May I know the version of your Freeedome app? and version of your android OS?
Could you please try the following steps? and check agian.
1. Turn Freedome OFF.
2. Try close all apps that running in the background.
3. Clean app data, steps can be found here
4. Turn Freedome ON.
If issue persists, would it be possible for you re-install the F-secure Freedome app?
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