Hi Naseweis,   I can suggest you two options: Right now we have new version of software updater, try to update you product to the latest version and make a test. To figure out what's wrong I need more info. Could you please collect some information via our support tool (fsdiag) for your OS? You can find download link here: https://www.f-secure.com/en/web/home_global/support-tools. Once you collect more info, you can share a link to me via private messages on this forum. Best regards, Dmitrii. ... View more