To clarify, the checkbox in the local GUI affects whether the client provides/contributes additional anonymous information upstream which helps us develop the service (URLs visited etc). It does not affect whether the Real-Time Protection Network Client is in use or not.  In fact if you disable the setting, Real-Time Protection client still stays connected & active.   To check the status of the Real-time Protection Network: - On the main page, click Settings - select Other settings, Connection Network status stays "Connected" even if you uncheck the checkbox in the GUI. If you need to disable the client completely which is not recommended(!) but is an option in a completely closed network environment, use Policy Manager Console: F-Secure Real-time Protection Network Client   Settings     Client is enabled = No This disables the Real-time protection client. With regards to the DNS queries, I do recollect a previous problem where if Automatic Update Agent fails to resolve fsbwserver.f-secure.com it will continuously retry the attempt, even if fallback to F-Secure Update Servers is disabled.   The issue is not fixed but there is a workaround: configure a local DNS server to resolve fsbwserver.f-secure.com to some dummy address.   Hope this helps!   ... View more

Hi,   As Matthias already pointed out, the document indeed is for the silent configuration of the end-point protection installers like Client Security and currently PM setup doesn't support silent installation by reading installation related settings from prodsett.ini. May we ask, what the use case here is with using SCCM? Even large deployments can be managed by just one (or a few) PMS servers and Remote Desktop can be used to install these without too much pain. ... View more

We have a few reports on this particular "RMI class loader disabled" issue but the investigation is still work in progress. Please create a support ticket as this requires further investigation and probably access to the H2 database as used by PM 10. Please create the FSDIAG package (start - all programs - F-Secure - support tool) and submit it with your support request:   http://www.f-secure.com/en/web/home_global/support/contact/request   Kindly point to this thread in your support request. ... View more

  Windows 2008   Check http://www.f-secure.com/en/web/business_global/support/article/kba/15276 Step 5 in the solution should prove useful. Windows 2003   Open properties for your "Local Area Connection" > Advanced > Windows Firewall > Settings > Exceptions > "Add Port" and so forth. From "Change Scope", select your subnet(s) for which the rule shall apply. ... View more

> I guess this will remain one of those unsolved mysteries.   Cosmic radiation is known to affect our products, too.   Anyway, nice to know problem is solved, thank you for letting us know! :-) ... View more

Please check the version number of Internet Security from the F-icon (right click).   Not by any change using the older version or 10.50 <something>?  Latest is 10.51 <something> and located here http://www.f-secure.com/en/web/home_global/support/installers   ... View more

>i don't know how to translate it into human readable format.   Hi Nick,   Having access to the entire wireshark capture file and the fsdiag would be useful here. Please create a new support ticket and submit both files with the request. Feel free to refer to this thread in your request.   Creating an FSDIAG file http://www.f-secure.com/en/web/home_global/support/contact/fsdiag   Request support http://www.f-secure.com/en/web/home_global/support/contact/request   ... View more

To clarify, F-Secure does sell PSB in Brazil. It is distributed by our resellers and the contacts to these can be obtained from Consult, our distributor. For additional details, feel free to contact Consult via email: Daniel(dot)Salazar(at)consultcorp.com.br ... View more

This 'FSMA version = unknown´ issue has been reproduced in-house and is a new flaw introduced in PM v. 10. No immediate solution available for time being but one option considered is adding a new 'Find unmanaged hosts' feature to the product, which could even use Active Directory for discovering new and unmanaged hosts, most importantly making the feature faster and more reliable compared to the current implementation. ... View more