Dear Vad,   > The reason in short is that browsers are preventing automatic installation of extensions in order to protect user from getting unwanted extensions.   F-Secure could maybe perform the install action during Windows boot-up time, when browsers are not yet running and protecting themselves?   Best regards: Tamas Feher, Hungary. ... View more

EDIT: deleted IE browser cache and the site's functionality is now working again.   ***********************   Dear F-Secure PSB Developers,   I was browsing our F-Secure PSB EMEA "SoP" portal account today for new, reportable false virus alarm occurances among about 4100 endpoints total and noticed a website bug or feature regression:   The newly upgraded PSB portal appears to work errenously. When I click on the name-weblink of a malware incident computer in the Reports / Infections list (to see the exact OS version and F-Secure PSB version information details), then the display automatically jumps back to the PSB portal SoP main page.   Please check if this is a bug and provide a fix if necessary.   Thanks in advance, Yours Sincerely: Tamas Feher, 2F 2000 Kft., Budapest, Hungary. ... View more

Hello,   Software versions and F-Secure licence paper have absolutely zero relationship, so please always use the latest versions if possible!   You should ask the local entity that sold you the F-Secure licence to provide you with the 20-character (5x4 format) installation keycodes for the latest protection binary packages which can be downloaded at: https://f-secure.com/webclub   Yours Sincerely: Tamas Feher, 2F 2000 Kft., Budapest, Hungary. ... View more

Hello,   > PSB don't a have a Central Quarantine   Regrettably F-Secure PSB webportal lacks the ability to click on a particular virus alert under the Reports / Infections list and select "submit binary sample to lab".   This missing feature makes it essentially impossible to use PSB WKS 12 and CP18 e.g. in school environments, where I see a LOT of obvious Deepguard false blocking alerts on Delphi and Basic language program code, as written by pupils during courses. Since there are so many schools with so many classroom computers, located all over the country and mostly lacking on-site system administrators, we just can't ask anybody to go there and fetch a sample via physical access. As the program code are one-off, having the Deepguard reported SHA-1 checksum means nothing. Thus, those false alarm incidents cannot be investigated for lack of a binary and never get fixed.   We desperately need remote file sample submit capability, I have been begging F-Secure Corp. for over a year to implement this skill in the PSB webportal, at least for Solution Provider accounts, but nothing happens. (F-Secure is probably afraid of the kind of legal / PR scandal which hit Kaspersky Lab when their auto-submission system downloaded an "under construction" new trojan malware sample from an NSA laptop...)   If we had the long-promised F-Secure PSB integrated remote desktop capability, that would be a passable alternative to collecting file samples manually to fix the DG false alarm problems, but remote access was also never implemented. I feel helpless stuck in this situation.   Yours Sincerely: Tamas Feher, Hungary. ... View more

Dear Sirs,   I wish to report that F-Secure PSB webportal doesn't render line breaks on the explanation text's paragraphs (the mini-FAQ which you can invoke by clicking on the tiny ? signs) For example in the "Computer Protection 18" profile firewall edit section, the text just flows over the right edge of the window into emptiness, as shown in the attached screenshot.   This problem makes it hard to read the whole text, because the browser window doesn't provide any horizonatal scroll bar at the bottom, so the entire paragraph can only be read by blue-selecting some text with the mouse and dragging it, which is a slow and cumbersome process.   Thanks for your kind attention, Sincerely: Tamas Feher, Hungary.   *************************   ... View more