I guess what I'm saying is I'd like to be able to clear parts or older ones in the event list instead of clearing/deleting all of them.  It would be nice to be able to keep at least the last couple/few months to see the list.  But there are ones on that list from last year & before that I'd like to delete/clear.  But there's no option to do that.  Its either all or none as far as I can tell.  Wish there was a way to be able to clear some instead of all.  Like some things have a box next to them(maybe like email) where you can just delete certain ones.  But I don't see any way to do that with these. ... View more

So ideally I would like an option here for let's say: 'Ask user if the computer was not restarted after ... hours'. Sounds quite logical and with a sense. Maybe, as an addition to this feature request (possible to vote it; and, perhaps, Developers check board from time to time) good to write a reply / comment under Bussiness solution board: https://community.f-secure.com/t5/Business/ct-p/Business_Security_Solutions   For example, there are release notes for recent builds. Sounds, that this prompt changes are listed there: https://community.f-secure.com/t5/Protection/Computer-Server-Protection/td-p/100017/page/3 as ""Improved Restart functionality. It now allows to postpone restart and has a count down to the restart time.""   I am not sure that it can be off-topic. Probably, it is a pretty feedback. And good addition (discussion?!) to the feature request itself. All in all, maybe it may boost up situation (attention) for related F-Secure Teams.   // or even to receive answer "why current design is applied" and whether it is possible to extend / improve this or not.   Thanks! ... View more

Hi @Janne17    In addition to @Ukko 's contribution, I would like to mentioned that the "subscription" tab will always be active if you login to My F-Secure as the main user of the account.    A sub-user will not be able to see that option, so I suspect that you are logged in as a sub-user and not as the main user. The reason for this is because, the "subscription" tab contains an overview of billing and payment history.    If you try the above suggestion and issue persists, you may contact our support, via chat/call, so we could further check for you. ... View more

@MaartenvE wrote: Hi Ukko, It's on my android tablet and according to a Google search this robot captcha is a type of malware.  I keep on getting messages about things I can win, receive for free etc.  Don't know where it's coming from. It says poste.it but it definitely isn't from the postal corporation.  Hello,   So, could you explain a little be more (sorry that I do not get exact point of view): -- your experience is about receiving letters to your inbox (Google Mail / Gmail as example)?   -- your experience is about something as Pushes / Notifications with subject of different advertisements and credited to certain web domain (supposed to be postal corporation).   -- or it is about timeframe when you surfing web / browsing? And it is not pinned to idle of device? With meanings, such "promotions" are only visible and received during browsing with Browser application and, perhaps, web pages? Or it is not pinned to Browser or any other launched application?   Also, where you got "robot captcha" claim(?). I mean - why you decided to search about "robot captcha" keyword?   Before further discussion, good to ensure that you tried to run F-Secure scan: https://help.f-secure.com/product.html#home/safe-android/latest/en/task_0A859E604CEB403B812ED911FFA6948C-safe-android-latest-en And it is possible to review installed applications against their permissions (categorized per ability to be dangerous for such a things like Privacy or too powerful permissions). Possible to locate this functionality via  main status screen of F-Secure SAFE or by sidemenu.   Thanks!   // later added: if noted domain is real valid domain for local postal corporation. And view is not pinned to any tricks such as "indicatoroftrick-validdomain[.]com" (where is phishing try to be close to validdoman[.]com - but, in fact, it is completely another domain). AND your device with installed application by this postal corportation - maybe it is their own ?! advertisements or partnerships. Although, if your experience is about browsing - then it is unlikely. ... View more

Hello,   Thanks for your feedback.   Just as sidenote: I am only an F-Secure user (their home solutions). In general, it is possible to try reach their official Support Channel (chat as example) for potential remote help. Although, I am not sure whether this is a case for their work or not. But just because sounds that trouble is pinned to F-Secure Tool and there are multiple topics about - maybe good to, at least, inform them about.  Probably, it is only not so tricky method to remove this script box. Otherwise, need to troubleshoot a bit. So, if Windows 7 with all available updates (installed) , Internet Explorer with most recent available build for Windows 7 (11) and with its further updates.... then good to check next things: -- for example, what is about Autorun / Autostart keys? With Windows 7 - possible to press "Win + R" (to launch "Run"), to type "msconfig" and then to open "Autorun / Autostart" tab. Look if any entry is about this tool and if so - delete it.   -- maybe to clean up Browser's cache or Temp folders. In addition, manually search filesystem against "F-Secure" keyword and to remove this folders. Of course, restart/reboot system then and check situation.   -- another tricky suggestion is restore back Internet Explorer from its current build (Internet Explorer 11?) to default (to uninstall updates / deactivate it / or to install previous builds). Just as check (with further updating back).   There is another Microsoft article with good overview (perhaps): https://support.microsoft.com/en-gb/help/308260/how-to-troubleshoot-script-errors-in-internet-explorer Completely good itself, but also with steps how to remove Temporary Internet Files. And with suggestion to try install latest DirectX: https://support.microsoft.com/en-gb/help/179113/how-to-install-the-latest-version-of-directx Although, these points (probably) were mentioned during previous discussions. I will recommened to try "DirectX"-point before any futher steps.   Thanks! ... View more

Hello,   Sorry for my reply. I am only an F-Secure user (their home solutions).   @vinod wrote: Can any one please answer which virus effected the people in recent time  Is it quiz? With meanings - there is only "one answer"?   Or it is about some studies where supposed to be list of malicious items / known events / research? Such as with some of previous topics with related subject: https://community.f-secure.com/t5/Other-Home/virus-outbreak/m-p/95726 https://community.f-secure.com/t5/Other-Home/Virus-outbreak-for-the-past-7/m-p/95743 https://community.f-secure.com/t5/News-and/Virus-Outbreak-List/m-p/20574 https://community.f-secure.com/t5/Other-Home/help/m-p/111655 Anyway, it is a bit unclear. Whether it should be "virus" (and does it only means /auto/-"redistributable" point) or any kind of malicious activities. And whether it should be "fresh" or reused (with higher power) or improved well-known item. In addition, is it global-scale or enough local ones (for example, strictly pinned to one location.  "Finland" as example).   I think that each day there something fresh that is pinned to certain background. Although, I am not sure that it is something as "answer" for your topic. Most likely, that "real" answer is something that any newsletter will discuss. Thus, good just to keep search web / related resources about theme.   Thanks! ... View more

@mammie wrote: I have paid and got confirmation that you have recieved the payment. Stop sending me warnings that my computer is no longer safe. Stop this at once or send me my money back. Hello,   I am only an F-Secure user (their home solutions).   This "warnings" is about mail-letter OR it is about something like prompts / pop-up on your device?   Thanks! ... View more

Hello,   There was a discussion about (probably) this trouble: https://community.f-secure.com/t5/F-Secure-SAFE/Browsing-Protection-in-Firefox/m-p/116883 https://community.f-secure.com/t5/F-Secure-KEY/Firefox-66-does-not-support-Key/m-p/116869#M3651 So, does your experience is about this situation?   If so, it was a Firefox side trouble (on current day). And, likely, that it is fixed or mitigated already. More information about: https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/ Since your topic is about "Frontier". Does it possible to check whether fresh updates for Firefox are helpful or not? Because stable F-Secure solutions (that it is not branded) are should be OK (on current day).   Thanks! ... View more

Hey,  Are you talking of https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/ ?  ... View more

Hello,   I am only an F-Secure user (their home solutions).   First of all, good to know what is your OS / platform(?). Then, does your experience is about F-Secure Internet Security / F-Secure AV or about F-Secure SAFE. Or even about some other F-Secure solutions? Also, maybe, build of solution is useful information too (https://community.f-secure.com/t5/Common-topics/How-can-I-find-out-what-F-Secure/ta-p/87491).   What should I do? If you did not try it yet - good to start from restart system (rebooting your computer). And check situation after some minutes. By the way, which updates are about troublestate?   Recently there was another topic about related trouble: https://community.f-secure.com/t5/F-Secure-SAFE/Update-failed/td-p/116695 Thus, good to find solution and to understand reason of such situation. Mainly, if rebooting device is not helpful.   Thanks! ... View more

@Paulpal67 wrote: It says pdf cannot open Hello,   So, my F-Secure SAFE installation (Android, Safe browser) with abilities to download .pdf-file (and then it is opened via Google application). I feel that there are some points to check: -> first of all, what is default application for opening .pdf files under device? My experience is about some of Google applications (maybe it was Google Drive). Perhaps, if nothing is chosen (or applied) - then Safe browser cannot open; but another browser with such feature (built-in pdf viewer as example). Thus, good to check whether .pdf file is downloaded  (and it is not possible to open only) or not downloaded at all. -> if downloading is prevented/blocked. Perhaps, one option is to transfer direct URL (or subject of domain) as false positive rating to F-Secure Labs via F-Secure SAS: https://www.f-secure.com/en/web/labs_global/submit-a-sample#sample-url Or to contact their direct Support Channels for proper troubleshooting: https://www.f-secure.com/en/web/home_global/contact-support Sorry for my English!   Thanks! ... View more

Disable SENSE for a single device, for max performance:   Please allow the user to disable protection for a single device, to allow Sense to provide maximal throughput for that device. I'm on a 1 gigabit connection, and sometimes I simply need all the speed my connection provides for downloading/uploading. ... View more

Hello,   Sorry for my reply. I am only an F-Secure user (their home solutions). Key software in the Pad asks me to give Master password after giving the fingerprint. I do not remember Master psw correctly. But, when I press Pad's back-arrow the Key sw opens to me (?!). I think that request for master password is for "syncing" there. Thus, "press back-arrow" and KEY user interface is still available (but not synced with another device). But it is an explanation only if you are changed masterpassword recently on another device (or tried to synced devices). I have created F-Secure Key recovery QR-code with Android phone In general, this article should help (as suggested on your another topic): https://community.f-secure.com/t5/F-Secure-KEY/How-do-I-recover-my-F-Secure-KEY/ta-p/81210 Thanks! ... View more

Hello,   I am only an F-Secure user (their home solutions). Thus, it is only my own feeling.   If your concern is about F-Secure SAFE solution: - this is useful against known malicious / harmful / suspicious websites (pages that were rated as such). But need to use its own F-Secure "Safe Browser". Some words about: https://help.f-secure.com/product.html#home/safe-ios/latest/en/concept_3D208CC1E40E48E09DDAFD8CBD0E89ZZ-safe-ios-latest-en - some parental control abilities (time limits / content blocker for web). if device is for kids. - at least, there used to be a Finder option. Maybe now too. Online documentation / Help about feature: https://help.f-secure.com/product.html#home/safe-ios/latest/en/concept_83C49661874B4B74B706EA18A18020ZZ-safe-ios-latest-en Although, I think that all of these features with some limitations (or covered by built-in functionality or by another applications). But the point of having that layer on device is this functionality. you are prompted to set the time limits and restricted content for the device.   All in all, it is addition to entire package.   If your ask is about another F-Secure solution - maybe there more critical points to use it on iOS.   Thanks! ... View more

Yes definitely ! Sharing defined passwords or password groups with other KEY users is a must to me. I strongly hope that F Secure R&D will provide an answer on this need ... View more

I'd rather not use any further Google apps if possible. They have already loaded up my phone with too much useless junk. Where can I find the built-in Google blocker you mentioned? TIA. Hello,   Sorry for a small confusion.   With my device (Android 9) - there was a pre-installed(?) "Phone" application (in together with application for "SMS and other"). What is powered by Google (I think, but I am not sure). Maybe it is common for most of recent Android builds. So, I did not install any specific application for calls. And these applications were default.   When I open "Phone" application - then three dots for Settings - then "Settings" itself - where possible to find option for "Rejected / blocked calls / numbers". Where it is possible to block certain number. But, perhaps, it is not so useful as any "Call blocker" application. There, also, some further options (against spam) and so.   My misleading reply was based on my experience with my main phone (Windows Phone) where such functionality is built-in by default. Possible to block certain number; but, in addition, possible to block "hidden" numbers (as option). What is enough for my experience.   Thus, my suggestion was not too "suitable". And, by the way, what is your expected set of features? I mean - Call blocker should be with which ones features / options?   Sorry for my English!   Thanks!   ... View more

@Bobby86 wrote: Thanks for your reply I'm having trouble with input of my subscription key. Hello,   Good to know: -- what is your F-Secure solution? F-Secure Internet Security / SAFE / TOTAL(?). Or F-Secure KEY(?). Or F-Secure Freedome(?).   -- what is "result" of try to input your subscription key? Does any words / pop-ups / other output from user interface? ... View more

Hi @Rusli,   As @Ukko mentioned, I can see a post by you in the board. Are you still having this issue to post? ... View more

Hello,   I feel that there are many applications or software with this functionality. But, usually, it is called and understood as spyware (at least, when it is not used with explicit consent OR not on its own device). So, this is really not recommended state to relationships.   Furthermore, most of available such applications or software (with too "straight" functionality) can be too tricky and potentially dangerous. What about something more official: encryption is used more often already - thus - some old school things like (direct access) are not suitable anymore. Another one are something between "spyware" and things like DLP. Perhaps, web with a lot of articles about subject (even with your "query"). And solution is pinned to your certain setting: location, abilities, device type, OS and so. But, maybe, more good to spend more time with him (just). I think it is interesting to trick him... but more interesting to be together forever.   Thanks!   ... View more

Hi @Jack    I have resent you a copy of your purchase reference, kindly refer to that email for the F-Secure Internet Security (FSIS) Key and the download link is also included in that email.   Malwarebytes will not conflict with FSIS so you can either install it before or after FSIS. It does not matter which comes first.  ... View more

resend the code to your associated email, which is linked with f-secure and then enter it, if you are unable to get the code try to mail them to manually send it. ... View more

And now, it's friday - nearly weekend - and guess what? No Capricorn-update this morning! ... View more

@Piiris wrote: @Ukko I managed to reproduce the problem you're having. If you have build 4.9.185, please install that, copy the localstorage and you should be able to open KEY with your password. Once you've opened KEY 4.9.185, please change master password not to include "special" characters (like åäö) and do the upgrade to 4.9.193. Once you have upgraded to 4.9.193, feel free to change master password to include again "special" characters. Hello,   Thanks for your feedback and efforts! Trouble is that build 4.9.185 installer (under my system) is replaced by fresher installer. It is only reason that I did not try to install 4.9.185 back (as it was before upgrade). Do you able to provide installer or URL (maybe via private letter)? ... View more