Sorry for my reply.
With my own experience:
- when Freedome is "OFF" --> tray-picture (under taskbar/traymenu?) with gray-color;
- when Freedome is "ON" --> tray-picture with blue-color (and not animated);
Does your experience about situation:
The Freedome program has continued to run throughout these events, and the icons remain visible on the task bar, which makes it harder to immediately recognize that protection is off.
that Freedome tray-picture still "blue"-colored, but connection to Virtual location do not work?
Or your experience about features like Browsing Protection/Tracking Protection?
// with other meanings - maybe you able to try contact F-Secure Support Channel:
because they able to check some required information more properly.
Hei @Pretsel ja kiitos viestistäsi.
Saatte tosiaan rahat takaisin olemalla yhteydessä tukeemme:
Meidän kauttamme ei ole Freedome:sta saatavilla kuukausimaksullista versiota.
So .. the guilty is identified, and since we have no other options (i.e. F-Secure won't fix or disable) we will :
1) Document the problem
2) Recommand our clients against using F-Secure
3) Warn our clients during the setup phase, that F-Secure presence is detected
We had to disable the "Use advanced process monitoring" flag for DeepGuard. Since then we haven't had the issue.
I receive notifications of blocked sites, or a counter of notifications but how can i read the notification itself ? i don't fond any menu item to do that.
I Just found a menu item to test how the blocking works.
Sorry for my reply.
Do you talking about F-Secure Freedome for Mobile platforms (Android/iOS)?
Because for Windows-platform (?!) -> there should be next view:
--> Freedome do block some of pages; And 'original page' is rewritten by Freedome blockpage (with abilities choose "Back"-button as "back"-feature under browser); "Blockpage" with some general words only;
Freedome UI also do "one more hit" for blocked-pages counter;
--> If there is not visible blockpage: maybe good to re-check that 'show pictures feature is ON' and any scripts not blocked by browser's features or extensions/addons;
--> With Tracking Protection (as it was noted): possible to trigger 'active session' and it will write journal; Then possible to open it and check what domains/trackers listed there; Only temporary as part of feature;
So.. general meanings that Browsing Protection feature (blockpages) should be visible during your surf (real-time); If some pages blocked at background (most likely -> there is not available any designed steps/options to check list of blocked harmful/suspicious URLs under Freedome UI);
If your experience about Mobile Platforms (and where can be another design) -> maybe someone else able to extend meanings (if current replies did not clarification for situation);
You should consult the F-secure secure analysis service(SAS) by submitting the sample url with details to get notified of the analysis result
Maybe your situation should be covered by next Knowledgebase article:
Do you able to re-check it? And if your ask about something else (or article do not explain with enough view) -- maybe possible to re-ask and there will be another good suggestions. Or if article is not helpful;
Sorry for my reply. I'm also only F-Secure user (their home solutions);
I able to think about next suggestions:
--> ""Android/Generic.d5f5c24d8c!Online"" is cloud-based generic detection.
When such 'detection' comes about system apps (or potential valid applications) -> most likely that this is false positive detection.
If not possible to transfer certain 'sample' -> you able to do screenshot about detection by F-Secure (prompt/notification -> where visible all of this information) and transfer it to F-Secure Labs:
with ""I want to give more details about this sample and to be notified of the analysis results"" option;
And F-Secure Labs will create an answer about situation (reasons for this detection and other);
If there is "suspicious" system app - maybe it possible to "disable" it under Settings. And after this steps -> F-Secure most likely do not increase notifications about this app.
// Maybe this is normal situation for such kind of apps, but strange that not possible to find any indexed pages with related "package name";