Unknown object on PSB

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Unknown object on PSB

I installed Server protection to Windows server 2016. Server can communicate to PSB portal, but it is still unknown status. How I can debug this from PSB side or server side

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F-Secure
F-Secure

Re: Unknown object on PSB

Hello Jussi72,

 

You can try to check the following logs on the server:

1. c:\ProgramData\F-Secure\Logs\FSAUA\fsaua.log

It should contain entries: "Downloaded...", "Installation of ... : Success","Update check completed successfully".

2. c:\ProgramData\F-Secure\Logs\FSAUA\fsbwupst.log

It should contain several "Message prepared and queued" entries.

 

If mentioned logs fit the requirements, please, contact support. We will check the portal side.

 

Best regards,

Vad