Unable to remove F-Secure Software Updater application after uninstalling PSB Server Security 12.10

Issue:

  • After removing PSB Server Security 12.10 from a Windows Server, the F-Secure PSB Server Security - Software Updater application is still left in the Programs and features list
  • "Could not access network location \" error when trying to remove the application
  • FsUninstallationTool.exe doesn't remove the application and Uninstallationtool.exe shows "not a valid Operating System" error

Resolution:

If the F-Secure Server Security - Software Updater application is left in the Programs and features list after uninstalling PSB Server Security 12.10, it can be removed using the F-Secure Uninstallation Tool found below.  The Uninstallation Tool needs to be run with an additional command prompt parameter for it to be allowed to be run in a Windows Server operating system. 

Follow these steps to run the Uninstallation Tool: 

  1. Download the tool from here
  2. Open Command Prompt (cmd) with Run as Administrator... option
  3. Navigate to the folder where you saved the UninstallationTool.exe (e.g. Downloads)
    • cd C:\Users\\Downloads
  4. Type in Uninstallationtool.exe -a --server to launch the Uninstallation Tool
  5. Follow the instruction on the screen and allow the tool to finish the uninstallation
  6. Uninstallation will be done.

Article no: 000018140

Pricing & Product Info

For product info and pricing please go to the F-Secure product page

Version history
Revision #:
1 of 1
Last update:
4 weeks ago
Updated by: