Remote deployment overwriting or uninstalling old versions, without restart, ignoring conflicts

Scholar

Remote deployment overwriting or uninstalling old versions, without restart, ignoring conflicts

We are migrating from Workstation Security 12 to Computer Protection but have apps that require an uninstall before upgrade. Currently we are doing a remote deployment with paramaters which works "mostly" but gets stuck halfway through and sometimes does not uninstall or replace the version we are replacing.

 

What I am looking to do is install the .exe with embedded key, uninstall or upgrade the old F-Secure without reboot, and ignore CrowdStrike Falcon as an incompatable program.

Here is the command I have been using:

 

PSBInstaller-PSB1[license-key].exe --skip-sidegrade "[skip-reboot]F-Secure PSB Workstation Security|CrowdStrike Falcon"

 

I have also tried:

 

PSBInstaller-PSB1[license-key].exe --skip-sidegrade "[skip-reboot]*|CrowdStrike Falcon"

 

i followed what was here:

https://help.f-secure.com/product.html#business/psb-portal/latest/en/concept_063165C74CAA4C43ABBB939...

I can't figure out where i went wrong but i feel like its something very easy. Anyone else have any experience with this? Thanks in advance.

1 REPLY 1
F-Secure

Re: Remote deployment overwriting or uninstalling old versions, without restart, ignoring conflicts

Hello,

 

Sorry for a delayed reply.

This command line looks correct:

PSBInstaller-PSB1[license-key].exe --skip-sidegrade "[skip-reboot]*|CrowdStrike Falcon"

 

If you do remote deployiment, you could also add --silent there.

 

I don't understand from your description what exactly goes wrong? It does not uninstall PSB product or uninstalls CrowsStrike?

Please collect logs with support tool (fsdiag) and send it to me in private message - I can check what happens.