Dear F-Secure PSB developers,
> Selected SOP admins are allowed to download fsdiags.
I have a suggestion:
When using the F-Secure PSB webportal to remotely request FSDIAG creation on a Computer Protection 19.x endpoint, please make it possible to include a short message to customize the pop-up box.
(The interactive end-user sitting in front of the screen usually cancels the diagnostic permission request immediately, because they are scared by the pop-up window and don't understand what's going on. If I could include a short, custom message in our national language, as part of the pop-up box, that would soothe them and probably result in more acceptance of remote FSDiag requests.)
Thanks in advance, Yours Sincerely: Tamas Feher, 2F 2000 kft., Hungary.
Hi,
The new release is available in all regions with the following new features:
And we have a performance improvement feature as well:
Hi,
we just enabled support for following 4 new products:
These products are using exact same installers as the Computer Protection and Rapid Detection and Response are using. There are still limitations in supported server platforms compared to Server Security, e.g. Citrix isn't yet supported. Also the Email and Server Security product is not yet supported with the new Server Protection. For full details take a look at https://community.f-secure.com/t5/Protection/PSB-F-Secure-Server-Protection/td-p/116807
This Server Protection is supported by the 19.3 release at https://community.f-secure.com/t5/Protection/Computer-Protection-change-log/m-p/116815/highlight/tru.... Earlier versions do not support Server Protection.
PSB Team
A Solution Provider (SOP) can now customize the F-Secure clients (Computer and Server Protection) with his logo in the bottom left corner, and associate a hyperlink to its support site.
Its logo and associated url can be added by going in the account page, in the action menu, below "Customize portal" to the new "Customize client" option.
The logo will be added to all client using a SOP/SEP/Company level profile.
The client using an F-Secure default profile will not show it (but it is possible to clone F-Secure default profile if you wish to show it).
Hello,
> A Solution Provider (SOP) can now customize the F-Secure clients (Computer and Server Protection) with his logo in the bottom left corner,
Is it possible to entirely hide the presence of F-Secure PSB Computer Protection 19 on the endpoints or at least make the F-Secure local GUI un-openable, even if the user clicks on the F-Secure icon in the Windows tray?
Thanks in advance, Yours Sincerely: Tamas Feher, Hungary.
@etomcat wrote:
Hello
Is it possible to entirely hide the presence of F-Secure PSB Computer Protection 19 on the endpoints or at least make the F-Secure local GUI un-openable, even if the user clicks on the F-Secure icon in the Windows tray?
Thanks in advance, Yours Sincerely: Tamas Feher, Hungary.
It's not currently possible. We need to introduce settings to make it possible on Server operating systems so it may come to other clients too later.
Hello,
If an F-Secure PSB admin has remotely started a CP 19 endpoint related action through the webportal (e.g. start a full computer virus scan, scan the computer for missing softwar patches or request to generate a diagnostic result package), is it possible to revoce the action before the task has started or even cancel it when it's already going on?
(For example, it turns out the target PC has a slow hard disk for data, filled with 2TB worth of compressed files total, so it would take 12+ hours for a full computer virus scan to complete, but the branch office needs to close for the night.)
Thanks in advance, Yours Sincerely:
Tamas Feher, Hungary.
@etomcat wrote:
Hello,
If an F-Secure PSB admin has remotely started a CP 19 endpoint related action through the webportal (e.g. start a full computer virus scan, scan the computer for missing softwar patches or request to generate a diagnostic result package), is it possible to revoce the action before the task has started or even cancel it when it's already going on?
(For example, it turns out the target PC has a slow hard disk for data, filled with 2TB worth of compressed files total, so it would take 12+ hours for a full computer virus scan to complete, but the branch office needs to close for the night.)
Thanks in advance, Yours Sincerely:
Tamas Feher, Hungary.
Usually actions are delivered to clients in seconds and it's asynchronous operation so cancelling it is not possible even if you do it right away.
But cancelling long running operations may be possible.
Currently, operations are cancelled by reboot, for instance. So, if your branch closes down and computer is shutdown - action is cancelled automatically.
Visit the Community
Check our Forums or How-to & FAQs for advice or answers