We are glad to have completed the migration from Workstation Security to Computer Protection.
Our customers got a modern security client with multiple new features, latest ones including remote diagnostic files, client customization, remote quarantine management, pilot mode…
Computer Protection can easily be upgraded to Computer Protection Premium or Computer Protection Premium and RDR.
However there are a few points we would like to highlight:
Why are Workstation Security still visible in the device list?
Most of the Workstation Security devices still visible in device list are inactive computers that have not connecting for a long time.
The remediation are:
Why are certain active computers not upgrading?
We see a small percentage of computers that are connected but fails to upgrade.
There are a number of possible causes:
How can I force the computers to upgrade?
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support agents and get answers to your questions