F-Secure PSB Computer Protection Web traffic scanning feature is blocking an internal server or website
If the Web Traffic Scanning feature is enabled in PSB Computer Protection, the connection to an internal server or website is really slow or fully blocked.
Software that connects to the internal server hang up or freeze.
Disabling Web Traffic Scanning feature fixes the connection issues.
The F-Secure Online Safety 2019-11-19_01 update has caused some issues with the Web Traffic Scanning feature. Until an update that fixes the issue is released, the workaround is to exclude the internal server from being scanned by the Web Traffic Scanning Feature.
Follow these steps to exclude the server:
Log in to PSB Portal
Go to the Profiles page
Select the profile you want to edit
Go to the Browsing Protection settings
Enable Web site exceptions
Click Add site under Allowed sites
Enter the server address / hostname
Click Save and publish
If the software uses a specific port to connect to the server, you can for example enter the hostname like this: EXAMPLESERVER:8080