cancel
Showing results for 
Search instead for 
Did you mean: 

Computet Protection - Your computer is not protected

Scholar

Computet Protection - Your computer is not protected

Hi,

I installed F-Secure Computer Protection and i have problem because the message is displayed "your computer is not protected" and "protection malfunction. Please restart your computer" i restert computer but it doesnt help. I uninstall product and install again but it doesnt work and displayed the same alert.  I dont use another anit virus and security software. I use F-Secure Uninstallation tool to fully remove and installation start again but dosten help. I send case to support but cant help i this topic. Smiley Sad

Please Help.!

 

Kind Regards,


MateuszF-sec protection .PNG

2 REPLIES 2
Highlighted
F-Secure

Re: Computet Protection - Your computer is not protected

Hi,

 

we will need the support tool fsdiag to be able to analyze why it doesn't work. Could you run it and make a proper support ticket from https://www.f-secure.com/fi_FI/web/business_fi/support/support-request.

 

You can also post the support ticket ID here, so we can get it under investigation faster.

 

Petri

Scholar

Re: Computet Protection - Your computer is not protected

Ok thank u.  I write if will help me.

 

Best regards,

Mateusz