cancel
Showing results for 
Search instead for 
Did you mean: 

Change licnse key from portal?

Aspirant

Change licnse key from portal?

Hi,

 

We hve two computers who inadvertently got installed with the wrongl icense key of another ofo ur cusotmers. Is there a way to change the license of an Endpoint via the portal and not have to touch the machine?

 

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Regular Member

Re: Change licnse key from portal?

No, this isn't possible.

 

You will need access to the machine in order to change the subscription key.

 

 

3 REPLIES 3
Superuser

Re: Change licnse key from portal?

Hello,

 

If you are talking about F-Secure PSB, in the new styled green-black webportal GUI, there should be a small round button with 3 dots in it. If you click that, a line should pop up, offering to add a new subscription key.

 

Best Regards: Tamas Feher, Hungary.

Regular Member

Re: Change licnse key from portal?

No, this isn't possible.

 

You will need access to the machine in order to change the subscription key.

 

 

Highlighted
Aspirant

Re: Change licnse key from portal?

I thought as much, thanks for the reply.