Error 0c640f9ede referenced memory at 0x00000000 the memory could not be read

[socksanchunk]

Hi F Secure

I have had this error pop up when strating the application F secure booster. see screenshot below. Can someone please help before I do a system restore. I have already done a virus/malware check.

Cheers

[Ukko]

Hello,

Sorry for my reply. I am only an F-Secure user (their home solutions).

Based on next topic:

• https://community.f-secure.com/t5/F-Secure-SAFE/F-Secure-Booster-Memory-could/m-p/75933

maybe such trouble is known for official F-Secure Support.

Possible to contact them via channels like chat or call:

• https://www.f-secure.com/en/web/home_global/contact-support

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In general, sounds that it can be generic trouble with system or incompatibility with something.

Possible to doublecheck if any other security software is a reason. Or to try update drivers/system; or even to check system files integrity. But good to start from try to contact F-Secure Support with ability to receive proper advice (if it is known trouble and there is known workaround/fix).

Good if you will back with feedback about.

Thanks!

[Laksh]

Hello @socksanchunk and @Ukko,

F-Secure Booster is already end-of-life by end of 2017. For any Booster related issues, please get in touch with Simplitec support here.

[Ukko]

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@Laksh wrote:

Hello @socksanchunk and @Ukko,

F-Secure Booster is already end-of-life by end of 2017. For any Booster related issues, please get in touch with Simplitec support here.

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Hello,

Just as feedback:

I tried to provide article about F-Secure Booster EOL - but this one (there: https://community.f-secure.com/t5/Other-Home/Booster-no-longer-available-for/td-p/90061) is not available anymore.

In addition, Chat option is still with ability to choose "F-Secure Booster" as subject (but I am not sure what if it is redirect to Simplitec support); and my suggestion was based on this.

Thanks!

[Laksh]

Hello @Ukko,

Appreciate your feedback. I noted the Booster option shown in the chat support section. I will take it internally and report it to the corrct team.

Thanks for letting us know.