Issue: I noticed that the following error message is output when a queueable job that adds date field values to related cases on "Case Status Update" is triggered. This job always starts a new job in the queueable context. Somehow, F-Secure Cloud Protection for Salesforce starts another job in the same context, which leads to the error message. Error message: FATAL_ERROR|System.LimitException: AFSC:Too many queueable jobs added to the queue: 2 (AFSC) Resolution: If you are using an older version of F-Secure Cloud Protection for Salesforce, proceed to upgrade the application to the latest version and check if there is any improvement. If the issue persists, proceed to report the issue by contacting F-Secure Support. In order for us to collect the debug logs and investigate the issue further at our end, you need to: Allow us the remote login access to your Salesforce organization Provide us with detail instructions on how to reproduce the issue Article no: 000010629

This article explains how you can send false spam positives and false spam negatives to Proofpoint for further analysis.

This article describes how to stop and start the F-Secure Secure Messaging Security Gateway (FSMSG) PPS service if necessary.

This article describes how you can send test messages from the command line to test an F-Secure Messaging Secure Gateway (FSMSG) appliance...

This article explains what you need to do to get the F-Secure Messaging Security Gateway (MSG) product upgraded to the latest version.

This article describes how you can force TLS encryption with Microsoft Exchange.

This article describes how you can create a rule to block e-mails with a specific character set.

If the F-Secure Messaging Security Gateway has been in evaluation with an evaluation activation key, it must be activated with a real activation key...

This article explains how you can add a footer, such as a disclaimer, to all outbound mail of an F-Secure Messaging Security Gateway (MSG) Server.

This article explains how to accept all incoming e-mails regardless of the domain they have been sent to.

You can manually assign F-Secure Cloud Protection licenses to selected users in the following way:

The F-Secure Cloud Protection application comes with a number of privacy-related settings that can be configured on the Administration page. These...

The Scheduled Scanning feature in F-Secure Cloud Protection allows you to (re)scan Salesforce files and attachments for harmful and disallowed content...

Once the scheduled job is created, you can modify its settings in the AFSC__FS_ManualScanSetting__c custom object, which stores settings for the...

Although it may be easier to validate the automatic assign rule conditions in the Assign Licenses window, you can also use the Automatic License...

This article describes how you can import users and groups with LDAP import.

There might be cases where legitimate email is considered as spam. This may happen, for example, with automated systems generating non-standard SMTP...

This article describes how you can specify the spam policy to block bulk and phishing emails.

This article describes how you can create a domain-specific spam policy. At first, you need to add a domain group, then add a spam policy.

This article describes how you can enable end-user digests.

This article describes how you can add new domain/customer policy routes.

This article describes how you can add a new domain/customer for outbound email.

This article describes how you can add a new domain/customer for inbound email.

This article describes how you can create domain-specific reports.

This article describes how you can add users to F-Secure PSE user repository automatically.

You can modify the bulk score for a sender in order to safelist the sender. There are two options to change the bulk score of a sender:

This article describes what Messaging Security Gateway (MSG) backs up and how the process work.

This article describes how you can check whether a mail server is responding or not. It explains how to do this in principle and provides links to...

This article describes which ports to open in the firewall to enable virus and spam database updates for F-Secure Messaging Security Gateway (FSMSG).

There are 28 web site categories that the F-Secure Cloud Protection application can be configured to check and block access to.

This article lists the Salesforce editions onto which the F-Secure Cloud Protection application can be installed.

F-Secure Cloud Protection supports the same archive formats as other F-Secure products, including but not limited to ZIP, 7Z, ARJ, RAR, JAR, LZH, CAB,...

This article lists the Salesforce objects where F-Secure Cloud Protection scans the URLs.

The F-Secure Cloud Protection for Salesforce application can be found in the Salesforce AppExchange marketplace (Japanese AppExchange) .

To be protected against harmful and disallowed content, an F-Secure Cloud Protection license must be assigned to each user in your Salesforce...

Yes. You can get a free trial from Salesforce AppExchange. The app comes with a trial license which allows you to install it and use all its features...

Yes, it is possible to whitelist web sites. In the URL Protection settings you can define hosts, domains or exact URLs that will be excluded from web...

This article describes how you can buy an F-Secure Cloud Protection for Salesforce license for your organization.

No. The F-Secure Cloud Protection for Salesforce app has a built-in license key that is managed through the Salesforce License Management app by...

Yes it does scan such files provided that a third-party application is using standard Salesforce objects (such as ContentDocument/ContentVersion or...

Yes you can. The F-Secure Cloud Protection application is Lightning-ready, and it can be used in both Classical and Lightning Experience user...

Yes, you can. The files excluded from scanning can be specified in the File Protection settings. Exclusions are defined by file extension and/or file...

As malicious files cannot be disinfected without breaking their structure or content, the F-Secure Cloud Protection for Salesforce app blocks or...

We don't analyze exported files during the export process. However, all files have already been analyzed both during the upload phase and on every...

Issue: How to allow users to be able to see and manage the encrypted messages they have sent through Messaging Security Gateway using the end user web service? Resolution: To enable management of sent encrypted messages in the end user web service (euweb): Log into the Messaging Security Gateway Web UI. Click on the System tab. From the left-side menu, navigate to End User Services > Web Application. Under Settings, change Show Encryption Key Management to On. Click Save Changes at the top left corner. Article no: 000015840