Malware detection email was not received by sender and/or recipient during malware detection, even though it is configured to do so on Threatshield's Web User Interface.
As per the screenshot below, these are the choices to notify the sender and recipients when there is a malware detection.These notifications will only be sent to sender and/or recipient when the sender and/or recipient is within the Protected Domains or Subnetworks.Sender's server address MUST be set using IP or Hostname.Recipient's server address MUST be set using Domain name.Below are the specific behavior of Threatshield's notification email.
Article no: 000018404
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