I want to introduce myself as a new Community Manager

Former F-Secure Employee

I want to introduce myself as a new Community Manager

Hi All,

My name is Else, and I will be your new community manager during Ania’s maternity leave. I am very excited to join in and participate in your discussions. Keep on providing us feedback, questions and new ideas. We really want to know what you think. I invite you to browse through the comments if you are looking for solutions and feel free to offer them as well. Remember to give kudos and accept given solutions. 
I look forward to interacting with you and to see our community grow! Smiley Happy

 

Regards
Else

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Member

Re: I want to introduce myself as a new Community Manager

Here we go again with another so called community managed internet thing. No replies and just automated ' your querie is logged ' e-mails

 

I have sorted my own problem by downloading your F-Secure Removal tool.

 

It took a lot of finding but it is there! Thank you, why was it not bundled with the installation file?

 

The conflict was WITH YOUR OWN 2011 PRODUCT not uninstalling when asked to do so.

 

He who writes this software should try and install his own product, in the real world, and try it out with real people before launching it and expecting the public to pay for it.

7 REPLIES 7
Senior Advisor

Re: I want to introduce myself as a new Community Manager

Welcome Else, happy to see new Manager
Scholar

Re: I want to introduce myself as a new Community Manager

sorry wrongly clicked on Me Too button  infact i thought this thread is to intoduce as new member :)

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Former F-Secure Employee

Re: I want to introduce myself as a new Community Manager

It's okay mahaz :)

It is nice to have new members!

 

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Member

Re: I want to introduce myself as a new Community Manager

I have tried contacting the help desk via e-mail etc etc but have had no reply to my problem of install ing your internet security 2012 on my windows 7 Net Book.

How do I start a thread on this as I can find nothing of help in your community?

Member

Re: I want to introduce myself as a new Community Manager

Here we go again with another so called community managed internet thing. No replies and just automated ' your querie is logged ' e-mails

 

I have sorted my own problem by downloading your F-Secure Removal tool.

 

It took a lot of finding but it is there! Thank you, why was it not bundled with the installation file?

 

The conflict was WITH YOUR OWN 2011 PRODUCT not uninstalling when asked to do so.

 

He who writes this software should try and install his own product, in the real world, and try it out with real people before launching it and expecting the public to pay for it.

Former F-Secure Employee

Hi Weasel

Hi Weasel,

 

Sorry to hear about you having issues with our product, and that you haven't received a reply from our support.
F-Secure Community is a fast way to get your product-related issues solved. However, it is important that you post your message in the correct board in F-Secure Community.

You can start a new thread very easily. Choose from the category the correct board where you can discuss about your issue. In the board you find an orange button called "New Message".

We reply as soon as possible but not immediately. Here in the Community we all can participate. Our employees and the other users. You are welcome to participate as well.

Have a nice day!

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Member

Re: Hi Weasel

Thank you for your reply but I still cannot work out how to start a new thread! Too many buttons and nothing ( that I can find ) to lead me to starting a new thread It cannot be that dificult, how about a simple tutorial? Your reply is not clear. Sorry to be a pain Weasel