Issues with fshoster32.exe processes in Citrix sessions

[Jali]

Products affected: Server Security 14.00
Problem & visible effects:

A number of issues has been noticed when F-Secure Server Security 14 is installed on a Citrix server:

• When the user logs off the Citrix session, the F-Secure process fshoster32.exe remains running.
• An F-Secure system tray icon becomes visible on the end-user's desktop.
• Performance degradation due to many fshoster32.exe processes running.

Workaround: See the following knowledge base articles for the system tray icon issue and for the fshoster processes remaining running:

• System tray icon: https://community.f-secure.com/t5/Business-Suite/Citrix-sessions-open-F-Secure/ta-p/119389
• Running fshoster processes: https://community.f-secure.com/t5/Business-Suite/fshoster32-exe-process-remains/ta-p/119018

ETA: A fix is expected to be included in Server Security 14.10. Time of release is yet to be confirmed.
Internal reference: CSEP-5021