Installation error affecting Policy Manager 12.30

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F-Secure Product Expert
F-Secure Product Expert

Installation error affecting Policy Manager 12.30

Products affected: Policy Manager 12.30

Problem: When the policy-based installation/upgrade is started, or an installation package is exported, an error message shows up.


                                  error12.30.PNG

 

Visible effects: This error has appeared after the Policy Manager 12.30 release. The error manifests itself under the following conditions:

1.There is a policy-based installation (regardless of its state: either succeeded, in progress, or failed) relating to the specific installation package.
2.The same installation package is being used to start another policy-based installation, or for push installation, or is being exported to JAR/MSI.

Workaround: To work around the problem, perform the following steps in the Policy Manager Console 'Installation' view:

1.Wait until the policy-based installation related to the package is complete, either with success or failure.
2.Delete the policy-based installation entry from the 'Policy-based installations' table ('Clear row' button).
3.Distribute the policies.
 
ETA: Fixed in Policy Manager 12.31.

Internal reference: CTS-98739



Best Regards

-Ben

_________________________________

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Accepted Solutions
F-Secure Product Expert
F-Secure Product Expert

Re: Installation error affecting Policy Manager 12.30

This has been fixed in Policy Manager 12.31.



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.

View solution in original post

1 REPLY 1
F-Secure Product Expert
F-Secure Product Expert

Re: Installation error affecting Policy Manager 12.30

This has been fixed in Policy Manager 12.31.



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.

View solution in original post