Frequent reports uploaded from hosts to Policy Manager after upgrading to version 12.21

[chonch]

Products affected: Policy Manager Server 12.21

Problem: Some hosts upload reports to Policy Manager too frequently after upgrading to version 12.21.

Visible effects:

• Sudden increase in H2DB size. 
• PM Console performance slowdown.

Workaround:
On Policy Manager

1. Open registry editor (regedit.exe). 
2. Go to

   HKEY_LOCAL_MACHINE\SOFTWARE(\Wow6432Node)\Data Fellows\F-Secure\Management Server 5 

3. Add -DmaxUploadedPackageSize=100000000 to the "additional_java_args" string. 
4. Restart F-Secure Policy Manager service. 

On affected hosts
Upgrading to the latest product version fixes this. Alternatively, if you wish to remain with the older versions, follow the steps below:

1. Open registry editor (regedit.exe), and create the following DWORD if it is not there: 

   HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Data Fellows\F-Secure\GKH2\DisableReportingEncryptedOpenErrors

2. Set the value to 1 (Decimal).
3. Restart FSGKHS service.

ETA: Fixed PM 12.30 

Internal reference: CSEP-3388

[Ben · Accepted solution]

Fixed PM 12.30