Products affected: Freedome for Business, iOS devices
Problem: Freedome for Business fails to install properly.
Visible effects:
The F-Secure Freedome VPN app icon is grayed out on your devices.
Workaround:
After installation fails:
1. Go to Apple's App Store and find F-Secure Freedome VPN. On the F-Secure Freedome VPN page, there is a stop icon (circle with a square inside).
2. Exit the App Store and go back to the home screen on your iOS device.
3. Delete the F-Secure Freedome VPN app.
4. Go back to the App Store and the F-Secure Freedome VPN page. The stop icon should have been changed to a cloud icon with a downward arrow.
5. Click the arrow icon.
Freedome is now downloaded correctly to your iOS device.
For more information, here's the workaround as a video.
ETA: A fix for this issue will be released at the latest early next week (wk 46)
Internal reference: CSBP-15947
