fs protection

Regular Member

fs protection

@Ville Soon, my fs protection ended.

I have two weeks left.
This is  always renewed, but sometimes it went wrong.
Because we leave a few weeks... could you please renew it now for me allready?
1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure

Re: fs protection

Hi @FamousMarcel

 

I have seen the message. Please be patient. We will not extend individual users unless the general extension fails. That should come soon.

 

Ville

(F-Secure R&D)

 

8 REPLIES 8
Regular Member

Re: fs protection

@Ville see above message

F-Secure

Re: fs protection

Hi @FamousMarcel

 

I have seen the message. Please be patient. We will not extend individual users unless the general extension fails. That should come soon.

 

Ville

(F-Secure R&D)

 

Regular Member

Re: fs protection

Ow okey thanks Ville

Superuser

Re: fs protection

Hi @Ville

 

I'm now getting a notification that my FS Protection license will expire in 4 days.  horror.gif Is the renewal coming soon?

 

Cheers,

 

Simon.

F-Secure

Re: fs protection

Hi @Simon

 

We had a bit of internal miscommunication and the licenses are still not extended. We'll try to get them sorted today. I'll post here when it's done.

 

Ville

(F-Secure R&D)

 

Highlighted
Superuser

Re: fs protection

At least we know the renewal popup is working! Smiley Very Happy
F-Secure

Re: fs protection

Hello,

 

The licenses have now been extended. For the Windows client to update itself, you may need to wait multiple hours or you may select tray icon, right-click and select "Check for updates".

 

If your license was not extended and you feel it should have been, please create a bug report and make sure you mention the e-mail address you use for fs protection login in the report. (In general, it would be advisable to keep same e-mail address in beta.f-secure.com and fs protection login)

 

Ville

(F-Secure R&D)

 

Superuser

Re: fs protection

Thanks Ville.  hatoff.gif