As a temporary workaround, can you guys try to update your definitions manually by using fsdbupdate9.exe. You can download it from here:
The package gets redone everytime we release a definition update so it always has the latest definitions. So if you notice that the definitions are not updated, you can redownload the package and use it to perform the update.
OK. The laptop that I reinstalled TP99.5 on, which subsequently had no definitions, seems to be struggling to install all of the updates, but I'll reboot and run the tool again - hopefully they will all install eventually.
When is this issue likely to be fixed, Tomi?
My laptop is still displaying as above on the Computer Security screen (ie, Last Sucessful Update Check 01/01/1970), but the Common Settings > Downloads screen is showing the updates as installed. Is this usual when applying updates manually?
sorry for not being able to update you earlier. The updates should now be flowing properly to all update channels again.
@Simon, how is it looking for your laptop? Did it manage to download everything and is the Computer Security now looking ok?
It appeared to download everything again, but once all the components were installed. Computer Security then displayed correctly.
What surprised and disappointed me most in all this was that there was no notification to say that updates weren't being received, and CS was reporting that everything was up to date, when it wasn't. It's not every day that one checks the Common Settings page, or indeed the Downloads page in CS, so I think there needs to be some sort of alert mechanism for if updates are not received for, say, 24 hours, or if there are server connection issues?
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