Subscription code doesn't work after 14-days trial (beta)

Aspirant

Subscription code doesn't work after 14-days trial (beta)

Hello to all!

I installed Freedome on Sep 11 and didn't enter subscription code the same day. Now free trial has expired and my subscription code doesn't work. The message is "The code was not correct. Try again". No reinstallations or OS updates were done. What should I do? Thank you.

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Accepted Solutions
Community Manager

Re: Subscription code doesn't work after 14-days trial (beta)

Hi Shushurra,

 

I have sent you a private message on this issue.

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6 REPLIES 6
Community Manager

Re: Subscription code doesn't work after 14-days trial (beta)

Hi Shushurra,

 

Just to check with you, are you using the Beta version of the Freedome product?

 

If it is not a Beta version, may I know how did you purchase the code for your Freedome product? Is it a single license or a multi license code?

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Aspirant

Re: Subscription code doesn't work after 14-days trial (beta)

Hi Laksh,

I am BETA tester of Freedome and I've got 3 month subscription code when I started participation at the project.

Community Manager

Re: Subscription code doesn't work after 14-days trial (beta)

Hi @Shushurra,

 

This post has been moved to the Beta boards since this was regarding the Freedome Beta version.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Aspirant

Re: Subscription code doesn't work after 14-days trial (beta)

So far not solved Smiley Sad

Community Manager

Re: Subscription code doesn't work after 14-days trial (beta)

Hi Shushurra,

 

I have sent you a private message on this issue.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Aspirant

Re: Subscription code doesn't work after 14-days trial (beta)

Thank you, Laksh!