Replaced Hard Drive

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Novice

Replaced Hard Drive

My hard drive crashed and I had to replace it but now my subscription key doesn't work. What do I need to do to start my F-secure again

1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure

Re: Replaced Hard Drive

Since this is the beta forum I assume you're using beta version.

 

Just login to beta.f-secure.com, get the installer from there and install. The installer contains the subscription key and automatically uses it.

 

4 REPLIES 4
Senior Advisor

Re: Replaced Hard Drive

Oops, mistakenly I've kudoed you...

You should do the following: 1.Go here http://www.f-secure.com/en/web/home_global/support/contact/request
2.Ask the support to reset your subscription
3.Provide them your Subscription key.
4.Your key should work now, go and use it.
F-Secure

Re: Replaced Hard Drive

Since this is the beta forum I assume you're using beta version.

 

Just login to beta.f-secure.com, get the installer from there and install. The installer contains the subscription key and automatically uses it.

 

F-Secure

Re: Replaced Hard Drive

Janiashvili,

 

There is no need to ask support to reset the key any more. If all subscriptions are used the client offers an option to move a license from another computer.

 

Superuser

Re: Replaced Hard Drive

That's excellent news!