Hi Fellow Macintosh Beta testers,
I have the latest update to FS protection Macintosh installed. I then want through the FS protection portal to download the software at https://safeavenue-tp.sp.f-secure.com . I then realized when I clicked on it my device which is a Mac Mini said still in big red letters that this device is not protected? Anyone on any advice on how to proceed? Thanks so much in advance.
does the "device is not protected" error appear on the FS Protection portal or in the installed software itself? (E.g. in the menubar drop-down menu or the main client window that appears if you select "Open fs protection")
If the message come from the installed software, please run the Support Tool located in the "fs protection" folder, and create bug report on https://beta.f-secure.com and we'll look into it.
Hey Pajp I restarted the computer and reset the PRAM. The software was then showing up as protected through the portal in FS Protection. I hope the new release today will be great. I look foreward to trying it out.
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support agents and get answers to your questions